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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Relatively Easy
on March 19, 2014
Posted by: Sport98
I've used TurboTax for years and have found it intuitive and comprehensive. I truly believe I've gotten good advice even if it is a bit impersonal.
What's great about it: Comprehensive
What's not so great: No in person contact/feed back
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 19, 2014
Posted by: musicm51
I have used it for many years. Great Program
What's great about it: Was very easy to fill out the forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well done
on March 19, 2014
Posted by: vab0215
Well done. Easy interface. Easy to switch back and forth between forms and step-by-step instructions. Step-by-step didn't wind up filling everything in that was needed in worksheets that is later used for e-filing and other misc processes, but it gets there easily enough at the back end while checking for errors.
Updating seemed slower this year than in years past. Still, very convenient how that is handled.
What's great about it: completeness of the process
What's not so great: hard to convince TT to efile only federal, not state.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Improvements
on March 19, 2014
Posted by: Donniewaid
If the next button was not at the bottom of the page or there was a way for the mouse to automatically end up in the next button this would be so easy to use. As it is it is quite cumbersome.
What's great about it: intuitive
What's not so great: hard to manuver around
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but not great
on March 19, 2014
Posted by: Oldlinguy2007
I have been using TT for about 8-9 years now now and it has been getting better and easier to use. Contrxtual help is still an issue for me.
What's great about it: Math was right and generally was well and you can go back and forth easier to forms better than you used to
What's not so great: Quit trying to sell me additional stuff. Better tuturial on what certain items mean would be helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Paying again
on March 19, 2014
Posted by: tsquared2
As long as TT continues to provide an efficient means of completing taxes, I'd say I has a long life ahead. However it seems to have too many commercials regarding buying additional products such as defense support or upgraded versions of the product.
What's great about it: Ability to choose the area rather than follow program each time
What's not so great: Emails about completing return even though investment firms have the right to supply data well into March
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy peezy
on March 19, 2014
Posted by: TMSS
used Turbo Tax for several years now - very easy, refunds are right there, no trouble, definitions and explanations are right there...
What's great about it: quick and thorough
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Senior Outlook
on March 19, 2014
Posted by: pops42
All and all I've used Turbo Tax from the time you guys started, and some years I paid taxes and some years I didn't plan well. Turbo Tax helped me along in this area, regardless if you asked to estimate taxes or not as a senior(s) we now al2ways estimate taxes for the following year, it saves us a lot of frustrations. I sure wish I had a program like this when I was younger . But when I was younger no one knew what a computer was, but am grateful now. Just keep on improving your program, they are great. Thank you and to all your programers and techs . Tom & Helen Simms
What's great about it: Last years review
What's not so great: Betrween Topics , Questions to advertise your help
Written by a customer while visiting turbotax.intuit.com