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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Really easy
on March 19, 2014
Posted by: Abbyrose
This was really a pleasure. We have some crazy forms and confusing filing forms here in VT and Turbo Tax made this
a snap. Saves so much time and effort.
a snap. Saves so much time and effort.
What's great about it: Liked getting 2012 records side by side.
What's not so great: should show how much more income would bring me into taxable status. would like to know how will affect next year's
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible experience
on March 19, 2014
Posted by: Anonymous
Terrible experience- frustrating. Don't think I will use it again.
What's great about it: easy to enter most items
What's not so great: Tried e-filing- didn't work. Updates didn't help. Paid for State e filing- didn't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grat again
on March 19, 2014
Posted by: Tom50
I sweat by Turbo tax but did have problem this year with efile. had refund coming and elected to deduct sate processing fee from refund and it would not process. Went to support site as message suggested and really did not get any help. Went back and paid processing fee with credit card and it processed finally.
What's great about it: Very dtailed and easy to use
What's not so great: had problem efiling went to support site and did not get any help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completely understandable!
on March 19, 2014
Posted by: t480912
Even this old lady with only some computer savvy could make it work!
What's great about it: Cler and complete and concise
What's not so great: only had a computer problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on March 19, 2014
Posted by: GaJack
Overall this program is easy to use and provides quite a bit of good solid help and info on most topics. Some help could be written in a more simple manner vice just providing reference to Government publications [eg can a motor home be claimed as a second home for tax purposes] Product referred me to Pub 936 I read through this several times to determine that as long as it contains sleeping, cooking and toilet facilities it can be considered a qualified home. It would have been easier just to have this explanation in the software help.
What's great about it: Generally Straight forward Help on questions I had.
What's not so great: Sometimes help only extended to quoting IRS info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 tax year
on March 19, 2014
Posted by: rudy2013
Takes me quite a while to do my taxes because of gathering the right data
What's great about it: transfer last years data
What's not so great: sometimes don't know how to answer a question
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Return
on March 19, 2014
Posted by: ACoach1
Very easy to use,
What's great about it: Easy to follow step by step
What's not so great: Takes longer to get out of process after filing return than to complete return,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IRA Rollover
on March 19, 2014
Posted by: dandrw
I rolled some regular IRA Assets over to a Roth IRA. On the first pass, I missed answering a question right that would ask me about the rollover to a Roth. Realizing it never did, I went back, checked the other box, and it asked me about it.
On a few sections, I didn't have anything on it, but it asked me if I was ready to enter my information, and there was not an option of continuing because I didn't have any information. That wasn't the normal TurboTax flow.
What's great about it: Good flow through pages
What's not so great: IRA Rollover and a few questions
Written by a customer while visiting turbotax.intuit.com