TurboTax is as good as tax software gets. I've been using it for almost 20 years and it continues to get better. Both the US and Massachusetts tax laws are a hot mess, but that's not TurboTax's fault. It is remarkably easy to use. Even when I'm momentarily stumpled, I find that if I just take my time and read the instructions carefully, the answer is right there. In the rare instance that I still don't know the answer, the "Ask a Question" feature always solves the problem. I've only had to use it once this tax year, and it came up with the right answer in a heartbeat. I am and have been very happy with the product.
What's great about it: Fast and easy. The easiest way to do your taxes.
What's not so great: The inevitable pitch to purchase additional product.
This is quick and easy. I didn't get quite as good a deal this year as last year, so I wish I could have gotten 1 free state e-file. This is still a great program and I would recommend to anyone who doesn't have real technical taxes.
What's great about it: Easy to follow and quick
What's not so great: Wish they gave just 1 free state e-file
I have used Turbo Tax for years. A couple of years I went to a couple different professionals. At least that is what they called themselves. One wouldn't listen to me about my deductions, then charged an arm and a leg to do it. So I went back to Turbo Tax.
I like that it has the step by step, that way I can do it at my own pace, and if I have to stop for some reason I can go back to where I left off an hour or a day or even a week later.
I will keep using Turbo Tax, because I think it saves you money by using it instead of paying a professional. And it helps you find deductions that you didn't realize were deductions. I guess you could say that I am a very satisfied customer.
What's great about it: Easy to follow step by step instructions
I find software easy to follow. I like available explanations for items I am unsure of. Have been using for many years. Price is OK also especially compared to having an accountant do your taxes.
What's great about it: easy to load and use
What's not so great: try to sell additional products