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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 19, 2014
Posted by: p1234
do not like the fact they only give you 5 federal forms since you have to pay for state and federal are free makes no sense that you should not get as many federal you want only thing i can tell just a way to make more money when you've already paid for program.
What's great about it: explains pretty good
What's not so great: lot of having to do selection twice before it works
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shazammmmmm
on March 19, 2014
Posted by: dbowjr
The easiest return I have ever done and I have been using TurboTax for 10+ years!!
What's great about it: Super fast, accurate and complete
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year done!
on March 19, 2014
Posted by: bm753mk
Have been using TurboTax for years and each year it gets better as far as ease of use and detailed.
What's great about it: Informative, detailed,helpful and ease of use
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
How do you know when you are done?
on March 19, 2014
Posted by: Gdm2
Look up tables for material contributions are great.
Leading one through the process and catching possible entry errors is great.
Submitting both at one time is great.
Determining if both forms were successfully submitted, not so great.
Leading one through the process and catching possible entry errors is great.
Submitting both at one time is great.
Determining if both forms were successfully submitted, not so great.
What's great about it: Leads throught the process. Can complete both state and Fed at one time.
What's not so great: How to tell when you have successfully submitted a return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Choosing options e.g. "Check yes or no", etc
on March 19, 2014
Posted by: JerryRT
After checking options like "yes or no", "check which applies to you", etc. when reviewing my inputs some of the checked options are blank and need to be checked again., Why is this? It seems the program doesn't retain this information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Zipped Through My Return
on March 19, 2014
Posted by: jmcannonsr
I found this program very easy and informative.
The step by step process was great.
I was disappointed that my last year's return, which was saved by the program as a PDF file could not be imported for use by this year's return process.
Why save it as a PDF if you cannot export it to the next year's preparation.
What's great about it: Very easy to use. Great help.
What's not so great: Last year's return was saved by the program, but couldn't be recovered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 19, 2014
Posted by: Robroy3
I will use TurboTax again next year. I had no problems using it this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Data Entry
on March 19, 2014
Posted by: Ken278
When I attempted to enter medical data it appeared that I could just enter the total in the box provided. I was not allowed to do so and I had to call support. We jointly solved the issue. Due to the fact that I listed my doctors in the previous year, I had to double click on the total box to get the supplemental box to itemize my doctors by name again. This was easy to do but there was no instruction saying to double click the total box if you had listed your doctors in the previous year. The IRS does not require that they be listed individually but only a total amount to be submitted. Should be more explanatory on steps to follow in Turbo Tax.
What's great about it: Fairly Simple
What's not so great: Not explanatory enough
Written by a customer while visiting turbotax.intuit.com