turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Quick and Clean
on March 19, 2014
Posted by: TRossC
Very straight forward and simple experience. Took about 3 hours to do Fed return.
What's great about it: I am a dummy and it went smooth.
What's not so great: I did have to look at lots of catagories that I had no input for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Miles beyond the traditional method
on March 19, 2014
Posted by: Giles15
I have used Turbo Tax for many years and plan to continue using the product.
What's great about it: Quick, Easy, and Accurate
What's not so great: Struggles with foreign equity investments
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
so helpful!
on March 19, 2014
Posted by: taxgenes
TT walks you through all the steps in a clear concise manner. You can zoom down in a section for explanations to be sure what you are entering is correct. You can also access several help/support systems. I have used TT for years; it gets more sophisticated every year but remains very easy to use.
What's great about it: step by step is thorough and easy to follow
What's not so great: when going back through a section, TT deletes some answers to they have to be re-entered
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast Process
on March 19, 2014
Posted by: vdvacation
Over all, very easy to use.
What's great about it: User Friendly Terminology
What's not so great: Kept asking to do State Return - I live in Texas where we don't have State Income Taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013
on March 19, 2014
Posted by: bldelano
This customer did not provide a text review.
What's great about it: good in general
What's not so great: a little confussion on 1099-r retirement
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GOOD AND EASY WAY TO FILE MY REFUND
on March 19, 2014
Posted by: LOUGE
EXCELLENT SOFTWARE, EASY TO USED, AND I SAVED AT LOT OF MONEY PAYING SOMEBODY DOING MY TAX RETURN.AND SAVED MY TIME GOING TO TAX SERVICE.
What's great about it: EASY
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Review
on March 19, 2014
Posted by: Lou51
Federal and multiple state income tax returns were quick and easy to prepare.
What's great about it: Inexpensive and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Things worked, but slower this year.
on March 19, 2014
Posted by: claylion
The state sales tax forms would not work in February, I had to wait till Mid March to get them to work. Even though I bought the deluxe edition they wanted charge me for the for an upgrade to do my state return. I kept getting an error on box 14 my wife's w-2 because It kept telling me to select other from the drop down list, when the correct selection was blank for electronic filing it took me awhile to figure it out.
What's great about it: I worked just like it did for the last 10 years, No real learning curve
What's not so great: Some of the forms were not ready in Februrary.
Written by a customer while visiting turbotax.intuit.com
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