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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
It's been better in the past
on March 18, 2014
Posted by: chandrakae1
I've been using Turbo Tax for almost 20 years and I don't think there is a better way. However, some years the software is just more user friendly than others and this was one of those "off" years. It started with difficulty importing last year's data. I have never encountered this particular trouble. The import just would not recognize last year's file - neither the .pdf nor the tax file. Very frustrating. I finally pulled the file again from on-line and the program recognized it. Overall the user interface just seemed better last year.
What's great about it: Mostly like prior versions
What's not so great: I didn't care for the changes over last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax PC is best
on March 18, 2014
Posted by: TaxAce33
Use the Full Windows or Mac version instead of the online version. The browser experience isn't good. It has issues with pop-up blocker and wouldn't import my TurboTax 2012 return at all.
What's great about it: Quick, Easy, Accurate
What's not so great: Tried doing the online version and it didn't work well. Would not import by TurboTax 2012 returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: bobhenderson
To be honest in the part about where my sons are going to college it was not clear to me why one got the deduction and the other didn't.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 18, 2014
Posted by: Crabapple4340
This software package is great if you are not a tax pro. It really walks you through the whole process. But I really dislike having to pay to e-file the state return.
It is easier to print your return than in the past.
It is easier to print your return than in the past.
What's great about it: great explainations about deductions and if you are able to take them
What's not so great: Having to pay 19.99 to e-file your state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
printouts
on March 18, 2014
Posted by: Beatlelover
I would like to have the ability to print any page screen of my choosing from the program to have for future reference and keep with my paper copy of my return, for example, under Deductions and Credits, the page to "enter your actual vehicle expenses", itemizing gas, oil, tires, etc. I found that I could only print " forms" or informational pop up screens.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped us get a better refund!
on March 18, 2014
Posted by: Bumpsey
Turbo Tax is very easy to use, which is good for senior citizens. We received deductions because my husband is 66 years old and I would have never know about this deduction. It walked us easily thru our taxes and error free.
What's great about it: very user friendly and gives good explainations
What's not so great: saw none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as easy as past versions
on March 18, 2014
Posted by: Legt
Once I started a form, I couldn't find a simple/easy way to go back to a specific section/topic to edit. I recall previous versions having tabs or such that made it easier to do so. With this version, I was "forced" to go through all of the questions again to get to the area where I wanted to edit. This was very cumbersome & frustrating. I also ran into one section that claimed it was still under development (in mid-March?!?), so I signed up for an email to be notified when the update was available. Never received an email, but tried again (for the third time), and suddenly that section worked (!?!). FYI, it was the sales tax calculation.
What's great about it: Detailed questions help address all appropriate topics & sections
What's not so great: Difficult to go back to a section/topic to edit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taking Care of Business
on March 18, 2014
Posted by: PeskyDude
Once again, I took care of my taxes with little to no drama. TurboTax makes it easy...unless you have a very complicated tax situation, you should do your own taxes and TurboTax is the best.
What's great about it: Super Easy to Use, Explains everything you need to know about your taxes, fast.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com