Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Go Wolfpack and Turbo Tax!
on March 18, 2014
Posted by: Getswingherwere
The first agent was so friendly and helped me all that he could, but he transferred me when we could not solve a problem about the Bailey Law in NC. The second agent was very knowledgeable and knew what this law was and reduced my NC taxes from owing over $600 to a $225 refund!
What's great about it: On hold for brief period
What's not so great: Not your fault, but taxes take a long time!
I have used Turbo Tax for quite a few years and each year the process is easy, stress free and all the areas are covered and leaves nothing to be forgotten.
What's great about it: I liked the step by step thorough examination
What's not so great: There wasn't anything I disliked
I appreciate the transfer of information from one year to the next, the detailed nature of the questions, and all the computations that are done for you. The "common" and "not common" guides are also helpful.
What's great about it: I liked the comprehensive guiding nature of the questions