I've used TurboTax for years, all but the one year when our home was involved in flooding and my situation was overly complicated. I've always had confidence that the program was helping me to get the best refund possible or, in a couple of years when I owed a balance, that it was accurate. Much prefer doing taxes myself with the help of TurboTax rather than paying more to a CPA.
What's great about it: Confidence that my taxes are done correctly
I've used TurboTax for some eight years now. While my tax situations have been pretty simple, I have always enjoyed the experience. And so far (knock on wood) no audits.
What's great about it: Easy to input. Works flawlessly.
This year's TurboTax was seamlessly easy to use. It followed a logical sequence of entries and deductions. I've always had good results with your product, but there are usually a couple of areas that confuse me initially. I think TurboTax aced it this year!
What's great about it: Easy as Pie!
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)