turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
A few things I wish you would FIX!
on March 17, 2014
Posted by: DIYtax13
When a series of "next" selections are made, the buttons should be in the same place. Repositioning the mouse is annoying.
Please make a clarification in the college expense section at the very start of the section that if an individual can be claimed on their parents tax return they cannot claim the American opportunity credit. The parents do that. Please make it clearer who should include 1099-Q payments in their tax calculations. I assumed the parent, but I think it should have been the child.
The foreign tax credit for foreign tax paid in a mutual fund is too confusing. You make it sound like I need to consider the income deduction instead and that has not been true for 10 years (and its still confusing!)
What's great about it: Loads last year's information, keeps a running tally of my refund
What's not so great: Some of the same mistakes just keep reoccurring
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 17, 2014
Posted by: cbjord
I have used Turbo Tax for 5 + years and have been very satisfied with the process and outcome. I can do it at my leisure; after a few years, you know what to expect. And because you input the information in, you learn more about taxes: what is acceptable and what it not. It helps you plan better I think. Many people just hand their information to a tax consultant, but have no idea about the taxes process.
What's great about it: This process is painless with turbo tax
What's not so great: If there is a glitch, don't want to pay for the extra service help - this can be expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great as always
on March 17, 2014
Posted by: Robertb910
I have used TT for many years - 12 to 15 and always think it is a super tool to use. Thank you again.
What's great about it: Easy and organized to prepare then a good method to make changes.
What's not so great: no improvement suggestions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
unbeleavable refund
on March 17, 2014
Posted by: Stephenriz
The whole program is easy to use especially if you have prior returns to transfer info to current return. Have been using Turbo Tax for years and was able to go to specific areas that needed adjusment as aposed to running through every question it cut my time. The only thing I didn't like was when it came to e-file I only wanted to e-file the Federal return and did not want to pay for the state. Usually you would check E-File Federal, and check mail state then would go to e-filt of federal return, after done then would to screen to print state return for filing, then print for records. This time it was a little confusing. But all in all a great product been using for some fifteen or so years.
What's great about it: fantastically easy to prepare
What's not so great: not easy when e-file Federal and mail State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Does the Job
on March 17, 2014
Posted by: lazyhoarse
Comparing with last year's taxes gives me the confidence that I am filing everything I need to file.
My CDROM drive is broken so an alternative media would have made the installing easier.
What's great about it: Imports Last Year and Compares as you Go
What's not so great: Sold only in CDs, Need Alternative media
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Solid Performer
on March 17, 2014
Posted by: ArtEL
I decided to directly compare TurboTax vs. HR Block software. Yes.. I did my taxes twice! TurboTax win hands down. Cleaner interface, and just easier to use.
What's great about it: Quick, easy complete
What's not so great: Easy to skip sections
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome Time Money Saver
on March 17, 2014
Posted by: Vicky85
Love using Turbo Tax. Been using since my first file!!!
What's great about it: Quick Easy Inexpensive
What's not so great: N/A
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thorough Tax Reporting
on March 17, 2014
Posted by: hanclan
I feel very confident using Turbo Tax and have used it for the last fourteen (14) years.
What's great about it: Great tool for making sure you get all you can get ! ! !
What's not so great: Wish Support did not cost.
Written by a customer while visiting turbotax.intuit.com
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