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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
glad it's done!
on March 17, 2014
Posted by: CL500
It took me nearly 5 hrs to complete
What's great about it: Filing very easy
What's not so great: very very difficult figuring out/finding deductions for college expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on March 17, 2014
Posted by: kybeatsflorida
Overall impression is one of great convienence and reasonable price.
What's great about it: Easy to use and understand, affordable and fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy and Fast!
on March 17, 2014
Posted by: rachel9876
My husband and I really enjoy turbo tax. We have used it for several years now and it makes our returns so easy. Thank you!
What's great about it: No stress to finish.
What's not so great: HSA area was a little confusing.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A GREAT JOB
on March 17, 2014
Posted by: ALRIGHTA
I HAVE TOLD AT LEAST FIFTY PEOPLE HOW GREAT THIS SYSTEM IS. ONLY ABOUT TEN HAVE LISTEN AND HAVE AT LEAST THE SAME ATTIUDE ABOUT TURBO TAX AS I DO. IF YOU CAN READ YOU WILL BE ABLE TO DO YOUR OWN TAXES. ALL ANYONE WOULD NEED IS THE SAME INFO THAT YOU TAKE TO YOUR PRESENT TAX "SPECIALIST". ALSO IT WILL COST ABOUT WHAT YOU NOW PAY YOUR SPECIALIST.
What's great about it: EVERYTHING TRANSFERD FROM LAST YEAR
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is The Way To Go
on March 17, 2014
Posted by: Tomj8
For the 5th year in a row, we've used TurboTax and are pleased with the ease of filing taxes. The entire process is logically laid out and easy to follow. There is room for improvement but only for convenience sake. Our software warned that IRS hadn't yet completed certain forms we needed, saying the forms were expected by December 31, 2013 but we were filing in March, 2014. Updating the software was required to get the form. Seems it would be easy enough to begin the entire session with a check for updates rather than waiting until the return is well under way to discover that an update needed to be done. All in all, however, it fits like a glove and is a real stress buster and a time saver to boot. We love it.
What's great about it: Well thought out, understandable, fast
What's not so great: Some small things could be further automated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The good, the bad and the ugly
on March 17, 2014
Posted by: BBFlyer
I have used TurboTax (from a CD) for many years, but I continue to find issues with some of the basics. I save my 2013 TurboTax file on a USB drive which I remove from my computer for additional security when not doing taxes.
When I did the print preview of my 2013 taxes, TurboTax put the temporary PDF file into My Documents on my C drive, not onto the USB Drive folder with the TurboTax data file. After reviewing the file, I closed it and TurboTax erased it. However, erased is not gone, just hidden. If someone hacked my computer, they could potentially access the PDF copy until it has been over written.
Also, I was unable to encrypt the PDF of my taxes I saved on my USB, so this potential additional security is unavailable.
What's great about it: The Step by Step worked great
What's not so great: There are issues with how TurboTax generates and saves files
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Serious Problems People
on March 17, 2014
Posted by: TJF208NHSDPW
I have spent the last two hours trying to complete my taxes due to an unresolved software conflict that does not allow the software to process my credit card payment. THIS IS EXTREMELY TIME CONSUMING AND VERY FRUSTRATING!!!
What's great about it: Quick & Efficient
What's not so great: Will Not Process Credit Card Payments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: MIKE523NJ
The program makes doing your own taxes simple. The walk through makes you look at topics you would not think of without this tool.
Written by a customer while visiting turbotax.intuit.com