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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 17, 2014
Posted by: TomF1352
When I contacted the 800 number, it was less than a 5 minute wait. The rep told me how to fix the problem and why it sometimes happens. It was quickly fixed. Very satisfying experience.
What's great about it: As always, easy to use and info from last year transferred easily
What's not so great: Had trouble e-filing at first
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done for another year
on March 17, 2014
Posted by: shudaski
I have been using Turbo Tax since 2010 and will use it again in 2015. Very good product, worth the price and easy to use.
What's great about it: I like the process, Turbo Tax asks the questions and I fill in the blanks, Perfect!!!
What's not so great: I cannot think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding As Usual
on March 17, 2014
Posted by: DaveJ52
I have used TurboTax Deluxe from the time Intuit acquired Parson's tax software (Tax Edge?) years ago, and have observed TurboTax improve with every year. Although I've always prepared my own taxes -- beginnning long before consumer tax software became available -- and I'm comfortable with completing the IRS forms, I always use the TurboTax Interview method because it's simple and it ensures nothing is overlooked -- whether an income source or an allowed deduction. I have subscribed to the automatic renewal for years, to ensure that I get each year's package as soon as it's available and that I don't forget. The price of TurboTax Deluxe is a bargain: there's no doubt in my mind that it pays for itself each year by identifying deductions I might miss, and the peace of mind from knowing my taxes are filed correctly is a major bonus.
What's great about it: Straightforward, easy to use, and comprehensive.
What's not so great: Doesn't gather all of the documents and enter it for you. ;o)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: Dscup
Had a hard time entering my K-1 info for an oil/gas partnership. The K-1 I got from the company was probably the reason. But the help info in TurboTax was not useful.
I also wasn't exactly sure what info was sent to the IRS. When I looked at the "All official files..." in the Print section it seemed to have a lot of extraneous info ie filing instructions, qtrly estimate forms, etc. Do these really get sent to the IRS?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: ginspice
It is easy to use. Even for a non tax person like me. I have used it for 4 or 5 years now. Like that there is tech support if I have any questions. I have recommended it to others and they have tried it also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
sad sad sad
on March 17, 2014
Posted by: plandme
I will never buy this product early again.
What's great about it: same as last year
What's not so great: state too late
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Definitely Prefer Turbo Tax
on March 17, 2014
Posted by: Cactus13
I used Turbo Tax until about 9 years ago when I became a paid tax preparer. Turbo Tax was, by far, easier than the software we used at work and seemed just as accurate and less likely to miss deductions and credits. 3 years ago, I retired and went back to Turbo Tax. I have tried other available programs, but they just aren't as good, in my opinion.
What's great about it: Easy to Understand; Go Through at Your Own Speed and/or Understanding
What's not so great: Cost of efiling the state returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Success!
on March 17, 2014
Posted by: chrob61
Once I got the hang of the program, it worked wonders! Early on in the process, I made some errors on some dividends and was confused on where to go and edit the information. Once I found the review tab at the top I was able to figure it out. I really like the easy-to-follow interface.
Easy to ask questions online, but I didn't always find the answer I was looking for.
What's great about it: Easy to follow
What's not so great: Sometimes it was difficult to find where to navigate back
Written by a customer while visiting turbotax.intuit.com