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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Helped me with a difficult year!
on March 17, 2014
Posted by: cantukygurl
I bought the product this year and loved it just as good as doing them online but cheaper in the long run!
What's great about it: Support realy helps
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than the old days.
on March 17, 2014
Posted by: Catch23
I have been using Turbotax for the last 14 years and have continued to appreciate each year how much the pain and labor of doing your taxes especially over the old hand calculated method is so much easier using TurboTax. The simple question and answer approach is friendly and yet there are links within the text to explain nearly everything you don't understand.
What's great about it: Super fast and easy.
What's not so great: The price seems to creep up each year. You have to trust the program actually works.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Use TurboTax
on March 17, 2014
Posted by: Crymar
Good overall tax program. Been using it for years with no problem.
What's great about it: User friendly, useful explanations, plain language
What's not so great: Some explanations could be more complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Great
on March 17, 2014
Posted by: eyehatetaxes2
Despite having to pay taxes this year, this is still the best way to do taxes (at least for me!) Been using Turbo Tax for the past 5 years now and will continue to do so in the future.
What's great about it: Easy step by step instructions
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on March 17, 2014
Posted by: Moogo
If you just file a simple return, this is the way to go. I would think more complex returns would be just as easy though. The explanations are excellent and we never feel like we've missed anything.
What's great about it: Ease of use.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick & Easy
on March 17, 2014
Posted by: OscarPoofy
Recommended for personal use and anyone itemizing deductions.
What's great about it: Easy to follow instructions and provides changing dollar amount of refund as you progress.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great News,,,REFUND
on March 17, 2014
Posted by: Planoken
As usual, Turbo Tax walked me through every step including a State return without any problems. So far, Turbo Tax has been able to assist me on every issue where I was concerned. I will definitely continue to use Turbo Tax!!
What's great about it: Easy to follow instructions with follow up on questionable entries.
What's not so great: Nothing disliked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 17, 2014
Posted by: undecided
I've used TURBOTAX for more than twenty years, and consider it to be the best way to do taxes that I am able to find, though I quit looking after the first year I used TURBOTAX. I am ninety years old and the program suits me just fine, and the help is good when you need it.
I needed to pay for elecrtronic transmission of one of my returns, and because I had forgotten the password, spent four hours
trying to arrange for my credit card to pay for the transfer. I finally used the telephone and got things straightened out.
trying to arrange for my credit card to pay for the transfer. I finally used the telephone and got things straightened out.
What's great about it: Got my taxes done
What's not so great: HAD TROUBLE BECAUSE I FORGOT MY PASSWORD AND IT TOOK A LOT OF TI ME AND THE HELP WAS EXCELLENT.
Written by a customer while visiting turbotax.intuit.com