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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy and precise
on March 17, 2014
Posted by: ElGatoinVA
I've used TurboTax for years and depend on it for filing both our federal and state returns. My only complaint is that I have to do a paper IRS Form 575 worksheet, and I don't know why that isn't included in the forms within TurboTax. It's not as if I'm one of the very few federal retirees out there.
What's great about it: Explains all the laws and requirements
What's not so great: I have to do a separate, paper worksheet for retirement income
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks!
on March 17, 2014
Posted by: ClifFromVA
I have used Turbo Tax for many years although I was initially somewhat skeptical of giving up the old pencil-and-paper/calculator approach I had "always" utilized. Now, you couldn't dissuade me from purchasing Turbo Tax each year. I feel I am receiving the maximum refund to which I am legally entitled by utilizing Turbo Tax.
What's great about it: I really appreciate how TurboTax "walked me through" the process as well as additional prompts and other automatic assis
What's not so great: I didn't note any "cons" as the process moved smoothly from one topic to the next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and easy to navigate
on March 17, 2014
Posted by: Johna3rd
I use Turbo Tax since, with my rather complicated return, it is easy to navigate from one section to another with a minimum of hassle, and, just as important, i rely on Turbo Tax for the accuracy of my return. These are the two most important items to me, and TT takes care of them in a complete and successful manner.
Thanks, Turbo Tax for the usual great experience.
Thanks, Turbo Tax for the usual great experience.
What's great about it: see above and comments
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made It So Easy
on March 17, 2014
Posted by: Sue081884
I have been using Turbo Tax for 10+ years. I love the way it copies over information from the previous years, allows you to download 1099 information from your financial institutions and shows comparisons from last year. This is a great guide to ensure you don't forget any items you listed the previous year. I also like the fact that I can upload information from Quicken which makes the process of completing my taxes even easier.
What's great about it: Asks all the right questions in order to get your maximum refund.
What's not so great: When you go back through a section your responses to questions are not saved.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great! Returns a comin!!!
on March 17, 2014
Posted by: DonCo2
I have always liked Turbo tax and the userfriendly format improves all the time. More specifics on who to contact if I RS audits you should be given .but , Audit Defense is optional for a fee. Let's see what happens when an issue occurs ,So far I have not had a problem in more than a decade of use.
What's great about it: Ease of use. The direst questioning format
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Would like it if the file by internet worked
on March 17, 2014
Posted by: Ronn1
could not authenticate the program. needed update . tried to update but didn't work . Sent return by mail.
What's great about it: easy to use
What's not so great: couldn't file by internet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Always!
on March 17, 2014
Posted by: Reidster
I have used TurboTax for over 10 years now, and can't see myself using anything else....It's so easy and very comprehensive. And a big plus: I've never been audited!
What's great about it: Love the 'It'sDeductible' feature and Easy Guide for determining charitable item values!
What's not so great: None that I have found!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Does it Again!
on March 17, 2014
Posted by: Sherf
Turbotax makes a tedious yearly event a much more pleasant experience. So glad you have my back.
What's great about it: Love the guided interview and automatic calculations!
Written by a customer while visiting turbotax.intuit.com