TurboTax 13 was pretty much the usual polished product however I can't give it 5 stars due to problems with the handling of municipal bond interest and filing. TurboTax no longer asked if any of the muni bond interest was also state deductible. It simply loaded it all into my Missouri State form as a taxable "addition". This required me to take an "other subtraction" and try to explain what it was in about 30 characters. I don't know if MO will accept this. The filing error was a refusal to complete the filing saying of my Federal return saying that an "update" was required. However when I re-launced TurboTax it said there were no updates available. When I tried to file again on the following day there were still no updates, but the program did file.
What's great about it: Basic process is usual great job
What's not so great: Poor handling of tax exempt interest dividends (muni bonds)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using TT for years and it just makes filing taxes so easy. Our tax situation does not change too much from year to year and TT handles all my concerns smoothly. We both have retired during these last couple of years and handling the new pension forms and distributions was a breeze with TT. This year we had an energy tax credit situation and through the Help site TT guided me though this new event for 2013. TT is just worth every penny for the ease and peace of mind. I start our taxes in January before we leave for 6-7 weeks for a winter getaway and upon return in March I continue entering data and tweaking the return. It's just so easy to work with this software. I can return to specific parts of the return very easily and enter any new data which arrived while we were away from home.
What's great about it: Input from previous years
What's not so great: Nothing major
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
This is now about a decade that I have been using this product and it gets better every year. My taxes have recently become more complicated after purchasing a home as well as other items and Turbo Tax does an incredibly great job at breaking everything down into detail