The system is easy to use and it saves a lot of time. It's nice not to be tied to a calculator and trying to figure out which forms to fill out. Charging extra to file a state return when filling electronically means I'm headed to the Post Office every year.
This review locks using 4 character nicknames when that in inappropriate. You need to change that
What's great about it: easy to follow
What's not so great: charge for filing state electronically when Federal filed electronically
It is always a little different; but who can remember much about a product used once a year. Anyway was able to get my Federal return done in about half a day working leisurely.
What's great about it: I like the walk thru feature & the comparison to the previous year.
I enjoyed doing my returns in the comforts of my home. There are some categories/subjects that could have been explained clearer, (ex: college tuition).