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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy to use
on March 15, 2014
Posted by: Ram5219
Tried other tax soft wares and found TurboTax the best to use. User friendly and simple for normal taxes for some one with only W2 to report.
What's great about it: Detailed descriptions for help
What's not so great: The language could be simplified for a non finance guy to understand the tax code
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: MariaAN
Turbo Tax is the best way to file taxes every single year!
What's great about it: Guided me through the whole process easily
What's not so great: Some areas are not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Most user-friendly tax software!!
on March 15, 2014
Posted by: Felisa
TurboTax is the only software I have used in my tax preparation, as I have found the step-by-step process to be extremely user-friendly. The related tax help information is comprehensive but expressed in a concise manner. In our particular situation, the software does not take into account the special status of US citizens and permanent residents who are employed by international organizations, which issue a statement of taxable earnings in lieu of a W-2.
What's great about it: Step-by-step process is very user-friendly; tax help info is comprehensive but in concise terms
What's not so great: Does not take into account the special status of US citizens employed by international organizations
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Messed up e-filing
on March 15, 2014
Posted by: krjrkrwr
Program works well up till the time when one needs to e-file. Then it hung up saying it needed an update. When checking for the update it said there was none. Not until i got on the helpline and found someone that suggested removing CD, closing program, then rechecking for updates and then retrying to file did it work.
What's great about it: Step by Step
What's not so great: E-file has bug
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: Bunky613
unable to e-file as program said update was necessary, however system said no update was available so have to US Mail return
What's great about it: understandable, fairly easy
What's not so great: did not notify when update to file was available
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ss disability payment taxes
on March 15, 2014
Posted by: MariDM
I am a widow who filed for ss disability appeal benefits for mu late husband. There was no place in turbo tax to explore options for filing taxes
What's great about it: ease of the entire program
What's not so great: difficulty in more unique cases
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: ST01
Been using for years and it is getting better all the time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A User Friendly Program
on March 15, 2014
Posted by: RobtLiddell
I have been using TurboTax for 5 years or more, each year the program is easier to use than the previous year. The tax code has not be simplified but Turbo Tax sure helps and makes the job one of just collecting the information and then answering the questions.
What's great about it: Easy to follow step by step walk-through
Written by a customer while visiting turbotax.intuit.com