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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
hate
on March 15, 2014
Posted by: Mugsie
I guess this is the best which is not saying much. Questions too confusing and when you get to the end not easy
What's great about it: None
What's not so great: worse than last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Support Service
on March 15, 2014
Posted by: Limade
Support sevice rep was very helpful while being patient.
What's great about it: Excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE THE EASE!
on March 15, 2014
Posted by: GretchenFoobar
Hard to make it easier to use. Love this program!
What's great about it: Simple, very simple to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great job Turbo Tax!
on March 15, 2014
Posted by: lesfenton
The software was very helpful in getting our family taxes done even though I haven't done our taxes for a few years. Pretty instructions to lead you step-by-step through the process. I wish more free tax help was available, but I was able to get the information I needed from a friend who is an accountant. It took awhile to get started, but once I had done one, the other taxes for those in our house were much easier to complete.
What's great about it: Pretty easy to complete even for someone new to doing taxes.
What's not so great: Would of liked a little more free help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax Prep Ease
on March 15, 2014
Posted by: DawnMM
I've been used Turbo Tax for several years. I love how information from the previous year is carried forward into the new tax return. It makes it so much easier to get through the tax return.
What's great about it: Walks you through entire tax return step by step
What's not so great: Some explanations unclear
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Printing does not work as in previous years
on March 15, 2014
Posted by: Bikerlop1
When I tried to print. The program took me to Microsoft Word.
Microsoft Word did not format my return into readable text. This still happened no matter how I tried to reformat it.
Microsoft Word did not format my return into readable text. This still happened no matter how I tried to reformat it.
I had to set up a PDF and open Adobe Reader to finally type out my return.
I hope Turbotax has a fix for this. I could not find one inside the TurboTax program to tell it to stop trying to access Microsoft Word. This has never happened before. The TT program always worked properly in the past. I don't know if I did it to this by mistake somehow! Is it a Microsort default?
How can I get rid of that?
How can I get rid of that?
I may have to try out a new tax program in the future if this cannot be resolved. I do not want to. I've been a customer almost from the start of Turbotax. I hope they get back to me for a fix to this problem. It must have happened to others? Turbotax was the best.........................
What's great about it: Tax product is great except for 2013 printing error
What's not so great: What happened to the printing?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on March 15, 2014
Posted by: EOJTR
I had never had to fill in the 1099-DIV info before and this made it easy. All of the info was easy to understand even for someone who hates math!!
What's great about it: walked me through my investment 1099
What's not so great: investment 1099 boxes were in a different order than the program
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 tax returns
on March 15, 2014
Posted by: martingi
I'd like to be able to get to a specific item with a one click entry.i.e. : total income. if I have questions about any particular item
What's great about it: like the convenience since on SS
What's not so great: a little bit hard to navigate item by item
Written by a customer while visiting turbotax.intuit.com