Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Drove me nuts at the end
on March 15, 2014
Posted by: Fatherhistory
Turbo Tax worked well until the end when it was time to print, the directions became confusing and sent me to a site where I was expected to buy a special PDF program. There should have been a simple PRINT choice that would have printed the files. Instead, It became confusing and complicated at that point. I suggest a review of this part by someone who is not familiar with computers and computer terminology. This should be made simple enough for those of use who are not totally at ease with computers.
It took forever to figure out how to tell the program that my state pension was not taxable by Massachusetts. And I gave up trying to figure out how to tell the program the bank interest was from a MA bank. Also, it wanted to double count my Muni bond interest.
What's great about it: easy to use mostly
What's not so great: poor handling of state details
This is the first time I've use Turbo Tax - my OMG moment for the day! Easy to use, easy to follow, easy to understand. Takes the stress out of doing taxes.
What's great about it: Step by step help and explanations along the way
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved