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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 15, 2014
Posted by: Timtool
no pleased this year
What's not so great: no instructions on connecting to printer, does not let you correct mistakes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good...but
on March 15, 2014
Posted by: infantrywarrior
My taxes are of medium complexity and the cost of turbotax is significantly less than that of a professional tax preparation agency. Instructions are generally easy to follow and walk through is good. Some areas, i.e., adding 1099's could stand some extra clarification. I got stuck in a do loop for awhile in the 1099 G when I only had one and wanted to move on to a 1099 R. Instructions on how to handle IRA, i.e. Form 5498 are non existent. This program is, however, clearly superior to the closest competition. Biggest complaint is with additional charges...much like the airlines would take significantly less grief if they included luggage charges in the cost of the ticket, turbotax would take less grief if they included the cost of State e-file in the cost of the program.
What's great about it: Mostly easy to use, good advice, good instructions, very few areas where I was unclear on what to do next
What's not so great: Need to include cost of state e-file in price of program
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 15, 2014
Posted by: whitefam
great product
What's great about it: very user friendly
What's not so great: have to scroll down to much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: danderso11
I liked it though since it was my first time using Turbo Tax, it took a bit longer than expected. I did like the fact that it educated me along the way.
What's great about it: good answers to questions
What's not so great: sometimes couldn't fine exact answer to questions on deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: lwindy
I have very little experience doing my Taxes. My wife used to do them so I didn't know what to expect The direction were clear and easy to follow and it took only the morning to do them .At this point I am pleased with the result.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Filing didn't work well
on March 15, 2014
Posted by: altintx
The process of preparing tax return went about as well as you could hope. But when I went to file, it rejected my return because I needed to install updates first. I checked and did have updates. Applied and restarted, and went through the whole file process again. Rejected again. Check updates, and there's nothing available. Google pointed me towards Intuit instructions to completely uninstall, reinstall, reboot and try again. After doing all that (pain because this computer doesn't have a built-in optical drive) it did finally work. But filing has never been hard before, and that's most of the reason I've used TurboTax in the past.
What's great about it: Kept track of all the forms and how to fill them out
What's not so great: It didn't want to validate my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeping Me Organized
on March 15, 2014
Posted by: EdmundL
Thanks for keeping up with our governmental goofiness!
You must have the patience of Saints.
You must have the patience of Saints.
What's great about it: Year to Year data transfer and related questions is a great help.
What's not so great: Nothing left to complain about except the taxes themselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: BJG3220
I get a death benefit from ExxonMobil administered by Connecticut General and reported on Form 1099R.
There is a Gross Distribution & a Taxable amount reported on the Form 1099R.
It is NOT an IRA distribution, but Turbo Tax keeps trying to make it an IRA distribution & keeps asking about minimum distributions required for people over age 70 1/2.
Turbo Tax needs to modify its software for Form 1099R to accommodate Fortune 500 company defined benefits programs (retirement payments) & retirement payments made to surviving spouses under the defined benefits plan.
These are not IRA distributions
These are not IRA distributions
What's not so great: 1099R
Written by a customer while visiting turbotax.intuit.com