Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 4, 2014
Posted by: SteveofVirginia
Info transfer from previous year was very time saving. The program was easy to follow, and the ability to pull up IRS publications and other research info on questions that came up was very helpful. Especially great was the ability to ask a specific question via email and receive tax advice responses from qualified enrolled agents.
What's great about it: Easy to navigate through this program - Federal
What's not so great: NY state return for non-residents was difficult to follow
I appreciate the way TurboTax explains each item and goes the extra mile to make certain you understand what you are doing. I like how it calculates and files electronically for me.
What's great about it: I like how Turbo Tax carefully walks you through all the details and explains everything.
What's not so great: For the first time in five years, I had a problem loading the program. Had to use Task Manager to get the job done.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
This year I could have gotten my taxes done for free. I chose instead to pay for TurboTax. I like knowing that I can easily file my own taxes. It's very empowering and satisfying to know that I've done everything I need to, and it's all very simple!
What's great about it: TurboTax saves me so much time! Carries over pertinent info and makes entering other info a breeze!
This is my 3rd year using Turbo Tax Deluxe software and I have not had any issues and will continue to use TT until an issue arises. It is extremely easy to use and support (chat/phone) and questions are readily available.