Have used Turbotax since 2006 and have been happy with it. Much easier and more thorough than doing it myself and much cheaper than paying for an accounting service.
TurboTax is my go to for personal tax prep! It has never failed or at least the IRS has left me alone. Love the way it seeks and uploads past tax forms as well as online tax forms. No significant complaints……Use the community question area if you have troubles!
What's great about it: Simple instructions, easy uploads, community connections huge help, price good, stop-restart options wonderful
What's not so great: Oregon non-resident forms daunting on TT, had to read booklet & view forms to make sense
initial filing declined, so had to return and fil in corrected info, but after did, able to go back and redo filing, and got more back in federal and ended up owing less in state!!!!
What's great about it: detailed explainations of how to
What's not so great: not all financial questions written for laymen
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)