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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Glad it's over
on March 3, 2014
Posted by: cometmaste
There was several places (1099 Misc) where I'd like to go back and review answers to some questions before I finished. The program either would not let me or was very difficult to figure out how to revisit those questions.
What's great about it: thorough on organized
What's not so great: couold not go back to review some answers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on March 3, 2014
Posted by: phinzz
I have used turbo tax for the past several years and prior to this I have not needed to call for support. When I did call this year, which was three times, they were great. Each time they were patient and led me through what I needed to do in a step-by-step manner. Great customer service support!
What's great about it: Pretty easy to use and customer support was great
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
unhappy
on March 3, 2014
Posted by: LindyBeee
besides not finding last year return. Again the software does not help you to find the home modification. It took me about a half an hour to get my cancellation of debt entered in. (on the transaction type you don't have the choose of modification)
What's great about it: for the most part the software is pretty self explanatory.
What's not so great: this year it took longer, it could not find my tax returns from last year and I have now use this for 3 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on March 3, 2014
Posted by: iluvtt
I have used Turbo Tax for years and love it. Makes it easy and saves me from having to hire a CPA.
What's great about it: Easy to use
What's not so great: Can't think of any this year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Personal Tax Person!
on March 3, 2014
Posted by: carolprinicess
Will use TurboTax every year for sure!
What's great about it: Easy!
What's not so great: Which it would tell me why I owed money this year and didn't last year when most of my infor. was the same?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done for another year
on March 3, 2014
Posted by: HeyBoom
Was easy to get additional information.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Money.
on March 3, 2014
Posted by: catsyl
It went through step by step and did not leave out any questions I would have had in preparing my own taxes, plus it gave some extra suggestions. I could always go back and change things as well. It's very clear and concise. Also I learned a lot about taxes!
What's great about it: Easy directions to follow, covered all bases.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect in Every Way
on March 3, 2014
Posted by: DonkeySteve
I have been using Turbotax for years. Always easy to follow. I have never been audited. To summarize, it is the only "show in town" and nothing compares to it.
What's great about it: Seamless
What's not so great: State of PA Income Tax preparation awkward
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com