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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
submission was a major problem
on March 2, 2014
Posted by: anon555790631
Program worked great until it came time to submit. Tried to pay, program crashed. Tried again, crashed. Repeat several times. Payment goes through, software refuses to file without making me pay again. Pay again, payment goes through. Go forward with e-filing only to have it say it can't do it because the software needs updating. Fine, except there are no updates. With another restart of the program it managed to submit it.
For an "easy to use, simple" software program, actually getting it to follow through with sending the data was awfully hard.
What's great about it: asked good questions, got all the relevant information
What's not so great: submission crashed multiple times during payment processing, charged twice, then refused to e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 2, 2014
Posted by: mikesc
Very user friendly and inexpensive compared to a
"professional preparer", who in reality is likely using software very similar to do the same thing.
Of course my returns are typically rather straight-forward, so I cannot speak to anything extremely complicated.
I have used Turbo-Tax for the past 9 or10 years a have had no complaints thus far.
"professional preparer", who in reality is likely using software very similar to do the same thing.
Of course my returns are typically rather straight-forward, so I cannot speak to anything extremely complicated.
I have used Turbo-Tax for the past 9 or10 years a have had no complaints thus far.
What's great about it: Very accurate, quick and to the point; easy to understand and use.
What's not so great: Really had no complaints.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes
on March 2, 2014
Posted by: gmph
over all great experience until I tried to efile then got hit with turbo tax plus... really would like to get an explanation why
What's great about it: Great Program
What's not so great: Some hidden fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not a Bad Experience!
on March 2, 2014
Posted by: 2Boomers
Turbo Tax not only transfers basic personal information from the previous year's return, but shows the forms, income and deductions from the previous year. This feature is helpful so you don't have to have that information on hand to complete your return.
What's great about it: Turbo Tax is simple to use.
What's not so great: Really, have no complaints.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well, easy to use
on March 2, 2014
Posted by: RH67
Good program, which I've used happily for years. has been made a bit too simple, though. it ought to be possible to determine whether you're likely to have enough deductions to itemize without going all the way through the process of loading detailed data.
What's great about it: Comprehensive handling of all tax situations I need
What's not so great: A bit awkward if trying to understand tax terminology and considerations other than in the context of a current form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why would anyone go to accountants - this is easy!
on March 2, 2014
Posted by: RODB55
I don't know why anyone with even mildly complicated tax situations would go and spend hundreds of dollars with a tax accountant. The programs step you through every situation and you really can't mess things up.
What's great about it: Straightforward and easy to understand
What's not so great: Really nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
just making it worse
on March 2, 2014
Posted by: kingfox
you make turbo tax harder each year. I have been using turbo tax for over 10 years. when are you going to leave well enough alone. I am about to try something else,
What's great about it: could not find any this year, just more confusing
What's not so great: tweaking does not help the older generation. stop it, please
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Stress-free!
on March 2, 2014
Posted by: VeniB
I will NEVER go to a tax guy (or gal) again. Great work Turbo Tax! Thank you for making something I dread every year into something that I dread less!
Written by a customer while visiting turbotax.intuit.com