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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Discouraging for print-to-file state returns
on March 1, 2014
Posted by: ClydePuffin
I've successfully and happily used TurboTax for the Mac since the 2004 tax year. Its strength and ease of use have been consistent during all of that time.
This year, I happily went through the usual process. I appreciate the convenience of e-filing my federal return at no extra cost, but chose not to do so with my state return because of the cost. This has always been a simple process -- after e-filing the federal, it walked me through printing to file the state return.
This year, after wrestling with a failed federal transmission and going to the help site to figure out what was missing (to no avail), I figured out on my own that the PIN selection process had hung things up. I successfully re-did the filing, and the program thanked me for filing the federal return.
Then, no state filing walk-through was offered. I had to rifle through the help site to figure out how to do this using the printing drop-downs. The un-intuitive process was highly frustrating for me -- and I've been successfully using technical computer programs since learning FORTRAN-IV in college.
This year I was disappointed with TurboTax, and will investigate alternatives for next year. Although I likely will stick with TurboTax, my opinion of the program is diminished.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Near Perfect
on March 1, 2014
Posted by: Dragon64
When I do my first and second review of the forms, I keep printing worksheets I don't want. Even if I hit the button that says forms only, I keep getting worksheets. I may need this for my file when I do a final print, but I don't want them when I am doing reviews.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as it gets
on March 1, 2014
Posted by: GladstoneDad
TurboTax is very user friendly. I only had a little bit of time so I started one day and finished up another.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked Fine
on March 1, 2014
Posted by: Bobg33
For the most part, TurboTax is easy to use and complete. I occasionally had some difficulty determine exactly what information I was to enter. This was not a major problem, just a small annoyance. I have used TurboTax exclusively for the last several years (more than 10 years) and plan to use it again for my 2014 return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great easy experience!
on March 1, 2014
Posted by: Glock
Great product would recommend to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Excellence
on March 1, 2014
Posted by: Fredster4u
I've used Turbo Tax for years and it's still going strong, it just gets better and easier to do my taxes every year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
My state return
on March 1, 2014
Posted by: Gullible125
This is the first time I have had trouble with Turbo. All ofhters before have gone smoothly. The error that kept popping up on the rejection had the justification sheet. Each time reviewed, subsequent rejection on my Iowa return. Hope this will be the only instance to happen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistant
on March 1, 2014
Posted by: CFMSU1
I find Turbo Tax to be reasonably easy and effiecient. I have recommended your software many times.
Written by a customer while visiting turbotax.intuit.com