I have used Turbo Tax several years. It is an excellent product that is easy to use and actually reminds you of expenses you forgot when compiling your tax information. I love the maximum education credit calculation.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using Turbo Tax since I return from Desert Storm in 1991. Each year I have seen improvement in this product. I had to take my return to an outside tax expert and he could find nothing wrong in my return. I wish my golf game could improve in the manner this program has!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
1. on a Mac Book Pro with latest OS X (10.9.1); windows can not be scrolled with arrow keys. The entire window must be moved and then the slide bar quickly grabbed before it times out. It was the same last year with a previous version of OS X. Please fix.
2. at least for Maryland, the 529 donation credit requires "game master" knowledge to finally find a location to insert the donation. Fortunately your FAQ blog had other hackers like me ISO the secret. Let's stop the covert donation ops and just come right out and ask me if I had a 529 donation.
People pay hundreds of dollars to have their taxes done, TurboTax does the same job for much less and it's accurate! My 2006 return (done with TurboTax) was audited and I came out clean as a whistle. TurboTax even had deductions the IRS agent didn't know about.
Everything in Turbo Tax is easy to work with and well explained. My only wish for a change is to have a way to see where per diem numbers for food and lodging in a city other than where I live, go. I had to hunt for it and place it under job expenses, there was nothing to tell me put per diem charges here.
I've been using TurboTax for years, since it was MacInTax, in fact. It's always worked well, no glitches, no problems.
However, this time I encountered problems with e-filing. The transmission wouldn't go through, and a dialog box told me to check for updates -- or to file by mail (which you can no longer do in New York State). I had already updated the software at the beginning, but I checked again anyway. No updates. Tried again, failed again. Tried a third, fourth, fifth time by backing up to the Review phase and starting again. No luck. Finally, I quit the application entirely, restarted it, and it worked.
A simple note that you should quit and restart the program after every time you download an update (it did that once on its own, actually) or as part of the "Transmission Failed" dialog box, would have saved a lot of frustration. Just add a sentence to that dialog box, problem solved!