Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 1, 2014
Posted by: AMGL
Turbotax for a MAC needs to be fixed where you don't get transmittal errors. As a three year customer will be looking for another tax product next year due to this issue.
We've used Turbo Tax for several years now and it's found credits I wouldn't have thought about or knew existed. Gotten family members back more than expected as a result.
Over all great product, however I had an issue when it came to the E File submission, I received a message to the effect that I needed to do an update for my return to be transmitted , so I completed the update and still received the same error message, I rebooted my computer , tried again and still received the same error , I again did an update and then still had the same result , stated that there were no updates , so I tried again and after @ 5 tries it appears that the e File went through. Fingers still crossed .
I've been using TurboTax for several years, and this year's version is the simplest I've used! It automatically imported everything from last year, and guided me through the parts I needed, and didn't burden me with stuff I didn't need. It kept be posted along the way as to what I could expect as a refund, and was the quickest tax prep I've ever experienced! Filing was a breeze, and the only thing that could be better would be if they could file the state refund for FREE!
I have been using TurboTax for years to file my taxes and, more recently, my son's as well. This year, he turned 18 and went to college. There were so many changes! TurboTax walked us through them. A couple of times, I had to ask a question of the online community. Each time, they were able to provide an answer and a couple of times they directed me to the MD tax return website. While I am disappointed that MD has made changes that have a negative effect on me, I am glad that TurboTax helped me navigate through the many changes I faced this year.