It's like getting on a slow moving bus that starts where ever you are and stops when you have your return filed. You sit and relax, answer the questions and - voilà - you're done.
I've used turbotax since 1993, so obviously I'm mostly pleased. This year with the late changes to the tax laws, I was not able to complete my taxes and file until almost the end of February. Also, an employer had over withheld medicare taxes 1992-98 just this year sent the funds as well as the interest that it had earned. This caused me to pay additional taxes now because I'm in a higher income bracket than I was in those days. The delay in the instructions for Form 8960 delayed my filing and my ability to finish my son's FAFSA for scholarships for next year in a timely manner. That was troublesome.
Secondly, your forms do not include all of the OK state forms needed for additional credits. I was able to find them on the OK tax site relatively easily, but the number of one that turbotax referred me to use was not the same number as the form that I needed. I needed 511CR not 511EF. In fact, there is not a 511EF. TurboTax did correctly identify Form 567A and Form 576.
Overall, I will continue to use your software because, for the most part it works well. Hopefully, these comments will help you to improve it for next year, or for those who've not yet filed/used the software yet this year.
I have never had a lock up problem before. had to restart my computer two time during compiling data. Had to restart .The good part was it saved the data I had put in.
I love Turbo Tax and have been using it for years. If you want to file taxes with less frustration, this is the way to go. Just make sure your computer system is compatible.
Overall this was a very pleasant experience. After about 10 years with Turbo Tax, I tried H&R Block software last year but came back to Turbo Tax. TT is much more user friendly and much faster - H&R Block took me twice as long. My only complaint is that I had one error pop up and had a hard time trying to figure out what they were trying to tell me. Eventually I got it (I hope). But, I will definitely stay with Turbo Tax from now on.