Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
TT review
on February 28, 2014
Posted by: Loudbear1
1. Gambling enteries - State/Payer's state ID no. for paying casino format is 12-12654. TT sw allows entry as shown. TT pre-filing check is OK. But, electronic peocessor rejects return because of dash "-" entry in ID#.
2. 2013 TT generated a form-5405 that wasn't requested or required. TT pre-filing check found error with incomplete info on form. Spent to much time trying to find out how to delete the form.
"John" was very helpful. Keep him as one of your valued employees. He gives you credibility. Another member of your help staff also did a great job. He led me to the realization that I had made a dumb error in one of my entries. As I get older I find that my eyesight is diminished and fails me in many of my online efforts. Sorry about that. keep up the good work!
You don't have my life changes or marital status covered. I am widowed now. Also my kids are grown and have kids of their own.
Will probably not buy Turbo Tax Deluxe, next year. I do at least 5 Fed & State tax returns every year. This year was the first year it was hard to maneuver, I would sometimes send Fed and not state, then go back in and send state another day, which I couldn't do. Trust me I tried to contact someone anyone but couldn't reach anyone. Your questions and answers never pertained to what I was looking for.
Thank you so much for the last 12 years of tax help
Easy to use. Turbo Tax helped answer the tough questions and hinted when inputs seemed incorrect. When redirected in the right direction sections completed quickly.
When I got married this year, I did not know whether to file separately or together, Turbo Tax took out the guess work. It figured it out both ways and told me which was best. Quick, easy and thorough... no stress... great for my marriage! I am a fulltime employee and my husband is an independent consultant, so I knew I couldn't figure it out on my own, I really appreciated being led through the process one step at a time. Thanks Turbo Tax!
I love using TurboTax! Not only is it easy, you get the satisfaction of knowing that your return is being checked for errors or possible audits. I've used this for 4 years in a row and will continue forever! Cost of software is reasonable.
Love turbo tax for those of you who go to an accountant you are wasting money I have several reductions and home loan etc and It takes me about 2 hours. All info from last year is imported and transfers over.