The only problem I had was with the PIN number for e-filing. I made up a number and the IRS did not accept the filing.It took a little research to find out that I needed to use the same PIN number I did last year. Once that was resolved the return was accepted quickly
We have used TurboTax to do our taxes for the past several years. We took one year off and sent them to an accountant and it was actually more work! TurboTax is easy to use. The electronic download of investment and w-2 info makes it so easy and accurate. The fact that it brings in all of the info from your prior year Turbo Tax return is even better. And, the "It's Deductible" feature on the website (that seamlessly downloads into your return) makes me feel so much more comfortable putting values to my non-cash charitable donations.
I have used TurboTax for numerous years, it has gotten less and less user friendly over those uears. Will be looking for something different next year. Can even make a review that doesn'tget errors (nickname)
This is perfect if you are doing a standard tax return. I own a house, I have a few kids and so fare haven't had any issues. I do get confused sometimes with some of the questions, but they have areas to elaborate details.