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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
This is painless and easy.
on February 27, 2014
Posted by: GranOlin
I have used TurboTax for 12 years. I have not ever had a problem or a mistake that TurboTax errors caused.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fed OK
on February 27, 2014
Posted by: hmidwout
Turbo Tax great product. Been using over seven years with great success. Don't understand "glitches" that has popped up in the 2013 issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product!
on February 27, 2014
Posted by: Chellee
I've used Turbo Tax since 2009 and I love the convenience of downloading new each year and that TT imports my tax information from year to year. It saves me a lot of time and effort and is fairly seamless! Thanks, Turbo Tax and Intuit!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively Easy Tax Refunds
on February 27, 2014
Posted by: Inara
If you are familiar with doing taxes yourself, then TurboTax is a great help and excellent tool to use. I like how it saves info from last year's taxes, saving repeat entry work, and guides you along with pertinent questions. And it suggests deductions I wouldn't have thought of on my own - hard to keep up with annual tax changes But sometimes I run into questions I don't understand and I can't find an answer, at least not one I understand. Or info I input doesn't show up in the final summary and I can't figure out why not. I still don't know why my last year's state refund didn't show up in the final version. Also, TurboTax insisted a college scholarship our son has is a Pell grant, but it isn't a Pell grant. This is frustrating. But nothing's perfect in this world.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 27, 2014
Posted by: Joey33
I think the problem you will encounter is that this is the first year your have charged a fee for processing a deposit. I think it is inappropriate to charge the fee when for years you haven't charge it and now all of a sudden you start charging it even though we purchased the program with any knowledge that the change had been made.
joe Boyle
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
e-file failed after payment
on February 27, 2014
Posted by: Ralphjh
(1) The program gets more complicated every year and takes too much time to deal with the changes,especially for someone taking the standard deduction.
(2) The 2013 version took my payment for state e-file but did not go through because an update was needed. Checking for updates revealed no updates available. The software then recommended filing by mail instead, after paying for e-file, which is an insult.
The process of solving the problem involved downloading the latest version of Turbotax and picking up where I left off which did finally work. Why in the world wasn't this fixed with the update that was done at the beginning of the first Turbotax session? Intuit knew about this bug for months.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review of Turbotax 2013
on February 27, 2014
Posted by: Garleeque
All in all,, I am quite satisfied with the latest version of TurboTax, which I have used for many years. Easy to download, runs on Mac, and downloads previous years forms which were on PC format onto Mac with no problems.
Filling out my income tax is very easy to follow.
My only complaint is that "It's Deductible" is quite a bit more cumbersome that previous year's versions. Needs improvement
Filling out my income tax is very easy to follow.
My only complaint is that "It's Deductible" is quite a bit more cumbersome that previous year's versions. Needs improvement
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
E-Z returns
on February 27, 2014
Posted by: dewill548
Easy and well organized. Asked questions for input. Fast and pardon the pun but it was very "intuitive"
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com