Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Finally getting the hang of this
on February 27, 2014
Posted by: A3Man
I've used TurboTax for years now and I believe that the product is refined enough now to help just about anyone. My situation is different from most. I'm a transportation worker and have additional tax problems to deal with. Turbo covers just about everything. My wife has dividend income that takes time to enter because I don't trust my numbers in Quicken. That being said, a suggestion might be made to allow immediate manual entry, rather than ask the question after two manual inputs. Fast, effective, easy. Now, how about a program to update a W-4 after one finishes ones taxes?
The listing of possible deductions made me realize that I need to save all my receipts for medical, charitable, and sales tax deductions for this year--just to see if I have enough to claim next year!
I have used turbo tax online for several years. Easy to have all prior info available. This year I did not like many of the changes. The screen prompts you to answer a question, but if you don't understand, you can't look at the form to make sure you got the info entered correctly.
Also, I spent 4+ hours working on a glitch where turbo tax asks you to scroll and enter info, but will not let you enter amount. Talked to several turbo tax people through chat and phone. Finally had to stop working online. It should not have taken this long for me, with the help of experts, to enter the info on one line.
Other years I have given Turbo Tax 5 stars. This year 2. Turbo Tax- go back to last year's set up.
There was an instance in this year's program where I had to re-enter some information that had already been entered. This occurred during the review process.