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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on February 26, 2014
Posted by: PinnebogKid
Overall satisfied with the software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on February 26, 2014
Posted by: scoobee
For the first time of doing my taxes myself in 20 years Terbotax made it very easy. It was easy to understand and they had explanations for everything. there is really no way to easily scew up your tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on February 26, 2014
Posted by: OCMomof5
Turbo Tax is very easy to use and have been using it for the last 10 years. We have never had an issue with our taxes and feel confident that we covered everything we needed to get the most refund we could get.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Program!
on February 26, 2014
Posted by: Taxdude15
Easy to work in forms view if you understand tax source documents and the flow of information. I have been preparing tax returns for 28 years and have used some very complicated professional tax programs. But I always have used Turbo Tax for my own returns. I like the way the forms view is easy to navigate/ Some people I know that have used the Step by Step method have called me to help them fix their errors because they got too confused with all of the questions that drew them in to the wrong direction. When I look at the file I go to the forms view and can fix their errors in a matter of minutes. I'm not sure what to recommend to make the step by step method more effective. I guess it is just personal preference. But I like Turbo Tax a lot and recommend it to people who want to do their own return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great help when I contacted support
on February 26, 2014
Posted by: Pkayt
Have used Turbo Tax for a few years now with satisfaction but found using your sales tax entry screens using Easy Guide very confusing and misleading. A search thru a comment in "the community" indicated I needed to manually enter sales taxes on Schedule A. That finally resolved my issue but it required at least an hour online with support. The issue with sales tax entries - my Washington state as an example: I want to take the standard deduction for my income bracket for sales tax and enter 3 major additional sales tax expenditures. Within a 20 mile radius of where I live are multiple sales tax rates. I could not get them entered with Easy Guide. A link to the IRS sales tax calculator would have helped find the local rate and info on how to enter multiple tax rates on Schedule A would surely have helped. The sales tax section needs work. It cost me a lot of extra time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy even for oldsters
on February 26, 2014
Posted by: janlew
takes you step-by-step to each worksheet you need easily.
very pleased with process - gets easier each year!
very pleased with process - gets easier each year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made sense of it all
on February 26, 2014
Posted by: will333
This made sense of our very complicated return!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
done with money coming my way
on February 26, 2014
Posted by: cherlo
went to a professional last year dont really know why thought they might do a better job since we had sold our rental. I don't believe they did so this year it's back to Turbo Tax
Written by a customer while visiting turbotax.intuit.com