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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
Could Not EFile and Help Center Was Useless
on February 26, 2014
Posted by: JanetHughes
After several years of filing with TT, this year I get an error message amd cannt file electronically. If I am to believe the posts, there is a problem with the disk. I go to the website and find it looks like a message board with people asking questions and random people answering the questions. What if that random person is a nut? The website should be more robust given the popularity of TT. I don't pay for TT to get answers from random people. Plus, I paid to file my state return elecytronically and I can't do it because of the glitch!! Ugh! So now I have to file my returns in person or thru the mail. Not good TT not good!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING!
on February 26, 2014
Posted by: medinac
This is the third year I have used TurboTax and im still loving it way cheaper than having ti go get it done with someone :)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had a good day with TT
on February 26, 2014
Posted by: randycarol
This is a good product, keep up with the improvements. Keep the cost in line.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unacceptable one month delay in filing
on February 26, 2014
Posted by: Nipomo
Unsatisfactory delay in filing.
Can't recommend this to my friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on February 26, 2014
Posted by: Diego1975
Turbo Tax has made my tax filing so easy over the last few years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An Easy and Accessible Tax Filing
on February 26, 2014
Posted by: stull
I have been using TurboTax for quite a few years and find it accessible and easy to use. A few years have been a little more complex with independent and freelance work, but the process has always been easier due to the software.
TutboTax sorts out the details and presents the process in a logical fashion. Each clearly defined step make the complex process simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I'll be looking for other options next year
on February 26, 2014
Posted by: GMAZ
Same thing happened last year. All information entered without issue, but running Error Check brings up issues that are not comprehensible.
Two examples:
1. Adoption cost information for 2012 and 2013 was entered. Error Check reveals a missing field, but instructions around that field are scarce and vague.
2. I did consulting with business and car expenses last year. None in 2013. TT forced me to got through the worksheet for mileage deductions... but I had no such mileage. It should have asked me if I had earned any Consulting cash or wanted to enter deductions for it.
Two examples:
1. Adoption cost information for 2012 and 2013 was entered. Error Check reveals a missing field, but instructions around that field are scarce and vague.
2. I did consulting with business and car expenses last year. None in 2013. TT forced me to got through the worksheet for mileage deductions... but I had no such mileage. It should have asked me if I had earned any Consulting cash or wanted to enter deductions for it.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
K-1
on February 26, 2014
Posted by: DESTIMATOR
I would like to see the ability to import K-1 documents from LP & MLP's on the Deluxe Turbo Tax. K-1's are complicated. There are places to enter dollar amounts, but the descriptions do not match with the MLP's wording, making it difficult to figure out where they go.
I have been using Turbo Tax for at least 11 years and maybe more, but I didn't look in my tax boxes.
I have been using Turbo Tax for at least 11 years and maybe more, but I didn't look in my tax boxes.
Written by a customer while visiting turbotax.intuit.com