I always use Turbo Tax and this year I really needed it due to moving (2 different state taxes to figure) and purchase of a new home. It asked all the right questions and allowed me to complete my taxes in record time!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
We have several sources of income, some of which are not subject to withholding. By answering the questions, I am confident that nothing was missed. Since we have used Turbo Tax for several years, all of our depreciation was saved and automatically calculated. We sold an asset, and the capital gains was automatically calculated! With Turbo Tax, I could complete our tax return at my own pace, and look up any missing information immediately.
I have used TurboTax for maybe eight years and have found it to be truly comprehensive with many useful pop up boxes of information provided on request. Saved a lot of key strokes by having the current year return prep copy daya from previous years.