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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
LOVED IT!
on February 26, 2014
Posted by: PACUNIT
IT WAS SIMPLE AS THIS WAS MY 1ST TIME, WASN'T EXPECTING FEE AT THE END
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best if the rest
on February 26, 2014
Posted by: BadPutter
Highly recommend. Used for 10 years or so without disappointment. Helps so much to have a lot of the forms already filled in when starting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 26, 2014
Posted by: Abastrabus14
TurboTax is the easiest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Got the Job Done
on February 26, 2014
Posted by: Opa1234
TurboTax was very easy to use as advertised. It made the whole process of filing a lot simpler.
There are a few problems however. The program does not provide any guidance on how to enter a foreign pension, only earned income. It also does not automatically remove the Form 4852 (substitute 1099-R) when I deleted the pension entry pertaining to this form. It took a lot of searching to find out how to delete this form.
There are a few problems however. The program does not provide any guidance on how to enter a foreign pension, only earned income. It also does not automatically remove the Form 4852 (substitute 1099-R) when I deleted the pension entry pertaining to this form. It took a lot of searching to find out how to delete this form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy!
on February 26, 2014
Posted by: MaryanneKay
I love turbo tax and have used it now for about 20 years. ( I can't believe I am that old!) I wish that the child income section was a little easier and that there was a specific section for inputting Alaska PFD info. I have entered the PFD information in the wrong spot for the past 6 years and always have to change it in the review. Overall a fantastic product that I will continue to use and recommend to others!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on February 26, 2014
Posted by: Wolfputter
Great until I had to enter a pin # for e-filling when I WAS NOT E-FILLING!!!!!
Could not get past this step until i entered a pin #.
Poor rating because i had to enter information that was not needed just get my forms printed so I could mail my check with the forms.
Could not get past this step until i entered a pin #.
Poor rating because i had to enter information that was not needed just get my forms printed so I could mail my check with the forms.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cumbersome procedure worse than last year
on February 26, 2014
Posted by: Bookworm1711
For ordinary tax filers TurboTax should work great with no problems. For me, since my tax return sometimes involves very meager income from book royalty, TurboTax, contrary to my previous advice which they followed last year, failed to create a choice point at the start of the Royalty Income section to distinguish between property royalty and author/book royalty. This they really need to fix.
On the other hand, TurboTax retained the improvement I suggested two years ago to place book royalty income on Schedule E instead of C. This correction has been a great plus.
Strangely, the option to update the TurboTax files was placed this year at the end of the process; this should have been the first order of business upon opening the program.
Many of the questions asked were unnecessary in the extreme. A person like myself who is retired on a pension would never be involved in most of the issues raised. TurboTax ought to work smarter to use the information from the prior year to avoid having to report all over again what is the source/type of pension income. After all, that has obviously not changed and never would change.
Because of these unnecessary issues, going through the process took far longer than it needed to. There should be a choice point when one gets to the search for applicable deductions that immediately lets the user decide to just take the standard deduction when the user knows for sure that there could not be enough deductions to qualify under itemized deductions, something that is likely true for many users.
The program interface is much improved, and were it not for TurboTax's failure to provide time-saving choice points for the user to select, and failure to account for obviously unchanging income status items from the previous year, wasting time of the user, I would have given the program Five Stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Filing
on February 26, 2014
Posted by: Reg411
Filing my taxes was relatively easy. Liked the way some of the data from brokerage firms could be accessed over the inter net.
Written by a customer while visiting turbotax.intuit.com