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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Good program
on December 30, 2014
Posted by: James512
I have used Turbo Tax for several years. It provides easy to follow step by step instructions. It is a good program.
What's great about it: Easy to use. The program guides you.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only thing better, than elimination of taxes!
on December 30, 2014
Posted by: guito
I have been a turbo tax user for decades, and have always been confident that its the best product out on the market for your normal everyday lay person who dreads the tax filing months. Never worry about being audited.
What's great about it: Makes me feel like I know what I'm doing.Extremely customer friendly.
What's not so great: Reduce the packing box sizes ,very wasteful.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Software
on December 29, 2014
Posted by: PhyllisW
I have been using Turbo Tax since 1997. Great program. Appreciate the upgrade and the changes.
What's great about it: Easy to navigate
What's not so great: Sometimes difficult to find answer to questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect
on December 29, 2014
Posted by: bmldeal
I've been using Turbo Tax for many years and will keep on using it for many more to come. Easy to follow instructions and step by step tax preparation. You cant go wrong using Turbo Tax
What's great about it: Everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on December 29, 2014
Posted by: irene76
I wish i had known about turbo tax for the past 30 years--i have had so many accountant over charge me and I owe the IRS so much because they did not put all proper deductions --thankyou will use turbo tax every year
What's great about it: guidancethroughout
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very accomodating!
on December 29, 2014
Posted by: blondeinatx
I often start & stop the work on my taxes. For 2013, I did an extension, and still filed late. TT was helpful all the way thru! Thank you!
What's great about it: Walking thru the process is a snap! More info windows are quite helpful.
What's not so great: Getting to talk to a human can take a bit-
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than our old tax specialist
on December 28, 2014
Posted by: Michelen
I felt very apprehensive claiming all my deductions this year but in the end it was easy. I feel confident it was done correctly and we got the refund we deserve. I am considering going back and amending previous returns based on all the information I gained this year.
What's great about it: easy to use and concise
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Helpful but could be better for foreign filers...
on December 24, 2014
Posted by: JpUSNZ
On the whole, turbo tax is very helpful, but I have a few issues with using it as a foreign filer and a procrastinator.
There are several places that require a US address or phone number, which makes it hard to complete forms accurately as an American filing from overseas. Also, I moved from one overseas location to another this year, and also changed employers at the same time. I did not see a way to add more than one foreign employer as a source of wages.
Although it's helpful to have my answers to the questions fill in the forms for me, it would be useful to see the forms as they will look in the end, while we are still completing the questions. One place especially this is needed is at the end when doing the error check. It brings up a field needing correction, but does not show the whole form, so it can be difficult to ascertain what it pertains to and what the correct information should be.
There are several places that require a US address or phone number, which makes it hard to complete forms accurately as an American filing from overseas. Also, I moved from one overseas location to another this year, and also changed employers at the same time. I did not see a way to add more than one foreign employer as a source of wages.
Although it's helpful to have my answers to the questions fill in the forms for me, it would be useful to see the forms as they will look in the end, while we are still completing the questions. One place especially this is needed is at the end when doing the error check. It brings up a field needing correction, but does not show the whole form, so it can be difficult to ascertain what it pertains to and what the correct information should be.
What's great about it: Ease of use, lots of helpful explanations and directed questions.
What's not so great: Limitations when filing late, from abroad (some fields require US phone and address)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com