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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,980 reviews
5 Stars
40,041
4 Stars
13,170
3 Stars
2,705
2 Stars
1,151
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy!
on October 15, 2014
Posted by: batx
from San Antonio, TX
It took me about 20 minutes to do my taxes. It was ridiculously easy and fast. I highly recommend TurboTax. I wouldn't use anything - or anyone - else.
What's great about it: Fast and easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
By far my best tax experience
on October 15, 2014
Posted by: MarkOfEarth
from Seattle, WA
I have done my own taxes using excel (and even before excel) for 40 years. That has included small business, rental property, you-name it. My wife was using a tax service when we married. Turbotax has simplified the process ... saves me so much time and headache; compared to my wife's old tax service, it also saves us $$. I'm sold. Will never go back.
What's great about it: Turbotax is so well organized and intuitive. You can control the level of assistive info to suit your needs.
What's not so great: Not a con so much, but I like to keep and excel spreadsheet that I update every year with particulars and notes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Minimized the Pain
on October 15, 2014
Posted by: jeffyg
from Phoenix AZ
The most painful part of filing taxes (other than owing a large sum of money) is collecting all the paperwork necessary to fill out all of the forms.
Once the unavoidable pain has been endured, the TurboTax guided me through the entire process of entering all of my data into the correct forms and fields. Despite how onerous our tax system has become, Turbo Tax simplified the tax filing process and spared me any additional pain.
What's great about it: Easy to follow step by step instructions
What's not so great: nothing I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Federal Return!
on October 15, 2014
Posted by: TaxEcstatic
from Chandler AZ
Really liked the information and tax tips. Easy to walk through sections that are difficult and still refer to the actual Tax Publications!
Hardest part was interpreting some of the wording on the questions in the AZ State Tax portion, and providing exactly what was required.
What's great about it: TurboTax made it easy to compute taxes through a difficult separation of assets for divorce and home sale!
What's not so great: If you have your data gathered... it is simply answering questions!
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sometimes the software gets in the way...
on October 15, 2014
Posted by: MrsGH
from Costa Mesa, CA
I made a payment with my extension form and when I went through the recommended steps to enter it, it did not update the balance due. After going through the process several times, I finally updated directly through forms instead of EasyStep. Thank goodness that worked.
What's great about it: I found a back door!
What's not so great: The incorrect balance due was worrisome.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made possible a last minute filing
on October 15, 2014
Posted by: JimJPatt
from Pinehurst, NC
In all fairness if I had the time I am sure I could have contacted one of your folks and we could have resolved the problem.
Over all very satisfied with the product and have used for years.
Thanks
Over all very satisfied with the product and have used for years.
Thanks
What's great about it: Very detail to assist in correct tax filing
What's not so great: I got stuck on one question that I could not offer a correct answer to continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 15, 2014
Posted by: kipeci
I was able to navigate back and forth pretty easily.
It was easy to understand, but i spent at least 45 minutes trying delete an amount that i had duplicated. I clicked on "update" and thought that would have given me the option to delete, but it did not.
very frustrating. other than that it was fine
It was easy to understand, but i spent at least 45 minutes trying delete an amount that i had duplicated. I clicked on "update" and thought that would have given me the option to delete, but it did not.
very frustrating. other than that it was fine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MADE DOING TAXES EASY
on October 15, 2014
Posted by: thevoyce
from Chicago, IL
You can be Head of household but not legally separated (when your spouse leaves without a trace), but you have no questions to make that exception when you're married filing separate but as head of household, not married filing separate.
What's great about it: EASY TO FOLLOW
What's not so great: LACKED INFO ON FILING STATUS (MARRIED but HEAD OF HOUSEHOLD)
Written by a customer while visiting turbotax.intuit.com