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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,980 reviews
5 Stars
40,041
4 Stars
13,170
3 Stars
2,705
2 Stars
1,151
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
It's a Trust Thing
on October 15, 2014
Posted by: OverExtended
My extension payment didn't show up on my 1040. This almost caused me to pay an additional $7500. Now I am wondering what else is incorrect. I trusted TurboTax for many years, now what?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and Easy!
on October 15, 2014
Posted by: Elsee
from Memphis, TN
5 out of 5 stars!! I tried to use another software last year and had a terrible experience. I brought Turbo and completed my taxes. I'll never do that again!
What's great about it: Very user friendly, navigating is simple, quick results
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent, except for Schedule C expenses
on October 15, 2014
Posted by: dlcarna
from San Francisco Bay Area, CA
Would like for the business expenses entries (Sch C) to match Schedule C lines 5-18.
Other than that, I love it!
What's great about it: Everything flowed very well. Well explained
What's not so great: Business expenses doesn't match the IRS form entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on October 15, 2014
Posted by: brep
from Baltimore, MD
As stated above, I could not change the name of the organization even after reading the Help section several times. I spent a good deal of time entering all of the donated items and I did not want to do this again. Also it took me longer to figure out how to use the donation section than I think was necessary.
All in all, I do like this software and wouldn't think of changing to another one!
What's great about it: Once I organized all files, I just entered my totals. Very painless..
What's not so great: Entered the incorrect name on a donation. Couldn't change name!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Consistent Service
on October 15, 2014
Posted by: maximkat
from Southern CA
Used 3 yrs, first 2 pretty easy, this year very challenging. Had to restart several times due to program glitches and ended up paying twice. Hope to get a refund. Not sure I will trust next year...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
11:43 pm, October 15th
on October 15, 2014
Posted by: Kluger2
from Minnesota
So, here it is, nearly midnight of the due date after filing an extension. Soooo tedious doing taxes regular years, but this year was new and exciting. Lost a job. Cashed out a bunch of stock options. Sold other stocks with no cash basis reported. Found medical insurance. Refinanced the house. Sought a job. Got another job. Started consulting too. "Kid" went to college. Maybe novelty keeps us young, but I'm so grateful to have TurboTax walk me through the basics, and ramp up through the not-so-basics. My brain hurts, but taxes are done for another year. Yay! Now, on to raking leaves ...
What's great about it: Remembers basic info, Has great help links, Walks me through
What's not so great: Still a little buggy, FAQs could be consolidated in "Ask" results
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jim H
on October 16, 2014
Posted by: BigBoze
from Atlanta, GA
I have been using Turbo Tax since it was first released abd I have never been dissapointrd
What's great about it: Rasy to use and accurate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 16, 2014
Posted by: DaJaMo
from Salt Lake City, Utah
Overall I love the product but there are a few aspects that are not very user friendly like the one noted above.
What's great about it: I like the step by step guiding and Its deductible
What's not so great: Couldnt get our of educaiton credits. system kept wanting me to complete the T1098 form there was no way to get out
Written by a customer while visiting turbotax.intuit.com