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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,980 reviews
5 Stars
40,041
4 Stars
13,170
3 Stars
2,705
2 Stars
1,151
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
easy peasy return
on October 30, 2014
Posted by: gabucho
from fort pierce,florida
i have been using turbo tax for about 10 years and i will continue to use the product
What's great about it: everything is easy to follow
What's not so great: exactly where i went went wrong on my return not highligthed to correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use, A Few Tweeks...
on November 1, 2014
Posted by: wdb0
This software is easy to use. This was my first time using it, so I can't make an assessment of accuracy. I assume that it was accurate. It guided me through the steps easily. It was easy to enter information. I liked being able to download some information instead of entering it (like W2's).
There were a few points where the workflow was inconsistent, but it was nothing that affected my return's accuracy. For example, I can't e-file for particular reasons that TurboTax explained. That's fine. So I went with the mail-in option. When I hit "Continue", TurboTax suggested that I consider e-file, even though it had just said that I couldn't e-file. So I confirmed that I wanted to print and mail in, and that was fine. There was another case like this, where it didn't cause any problem, but I had to confirm a selection which TurboTax had just said was the only option. (I can't remember where it was.) In other places, TurboTax gave me a message saying there was a single option available, and so the only choice was "Continue". So I think that the two cases I mentioned above were incorrect behavior.
What's great about it: Easy to Use
What's not so great: A Few Tweeks to Interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EVEN THOUGH I OWE, I BELIEVE I OWE A LOT LESS
on November 2, 2014
Posted by: DEBRA1957
from VIRGINIA BEACH
EVEN THOUGH I OWE, I BELIEVE I OWE A LOT LESS THAN I WOULD HAVE WITHOUT TURBO TAX
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program
on November 2, 2014
Posted by: Mikeodom1
from Louisville, KY
Error checks sometimes are not accurate.
What's great about it: Eay to follow
What's not so great: sometimes explanantions are not good enough
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay
on November 4, 2014
Posted by: Rimi808
from Hawaii
Should be easier to make changes.
What's great about it: Guides you through
What's not so great: Too cumbersome to go back and make changes and too many questions to sift through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped the Helpless
on November 5, 2014
Posted by: cheeezintx
from Dallas Texas
I needed a human to help me amend my 2012 Federal return, and both Anne & Peggy walked me thru the steps to complete this task.
I actually get some money back now!
Thanks for the human help - no computer can do this for we humans who pay taxes!
What's great about it: Peggy & Anne helped me amend my 2013 Federal return
What's not so great: too bad it's so late
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Package
on November 7, 2014
Posted by: JPValent
from Reston, VA
The product leads you by the hand through the complicated business of filing your income taxes.
What's great about it: Gets the job done quickly and easily.
What's not so great: None really
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Slightly Upset
on November 9, 2014
Posted by: bambe1261
from Clarksville, TN
My husband is working in Afghanistan and qualified to file 2013 taxes until six months after he returns. I decided to go ahead and pay our 2013 taxes before he even returned from Afghanistan. I was unable to access all my information, which was a little irritating because I had to pay more money and then reenter everything!!! Maybe leaving access to everything until the end of the year or leaving it open forever would be a better choice.
What's great about it: Have used for over 10 years and love it
What's not so great: I was not able to look at my 2013 work I had completed in order to mail my taxes at a later day.
Written by a customer while visiting turbotax.intuit.com