turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,982 reviews
5 Stars
40,042
4 Stars
13,171
3 Stars
2,705
2 Stars
1,151
1 Star
913
Customer Reviews for TurboTax Deluxe Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
on February 5, 2014
Posted by: hello2014
from mobile, alabama
your product is exemplary..I understand the need for increased costs per annum; but to charge for a state e-filing seems to be a trifle onerous..especially to a loyal repeat consumer such as myself
What's great about it: simple
What's not so great: no free state???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
on January 29, 2014
Posted by: bmw2014
from Findlay, Ohio
Who in the whole world want to pay for a copy of State Tax forms for our records that say across all pages by you--> DO NOT FILE ?? I will not ever after 14 years of using your company again file with your program. Good Bye!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
UNHAPPY
on February 1, 2014
Posted by: book053011
from Duncannon, PA
Ive done 2 returns so far and the software has charged me for both state returns. this edition is to provide 5 free fed efiles and 1 state !!!!
What's great about it: SOFTWARE IS EASY
What's not so great: Did not honor the One free state return efile
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
on February 16, 2014
Posted by: ncbobert
from Swansboro NC
Not real happy. I went through the whole process and prepared to send my efile free federal and free state and then went back to check something and then it CHARGED me for the state efile. NOT HAPPY!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Too many extra fees above the cost of the software
on February 12, 2014
Posted by: yr4m2
from CA
Fees on top of fees on top of fees. It doesn't make sense when you buy the software that includes the state version that you are then charged again for state and federal filing and admin fees.
Crazy.
What's great about it: Easy to process
What's not so great: Fees at the end that don't make sense.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
on February 12, 2014
Posted by: EvieG
Using your software on a Linux system (using Orancle VM VirtualBox Manager) was excruciating - very difficult. I regularly prepare 1040s for myself and my son. I am a CPA, and a retired IRS agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on February 23, 2014
Posted by: bkash
from minnesota
misleading consumer when you buy the program it says one FREE state but have to read fine print inside and find out you have to pay to efile state I will not use turbotax again because of this reason
What's great about it: easy to use
What's not so great: having to pay to efile state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The Best
on March 21, 2014
Posted by: AirborneRocky7
from Ellicott City, Maryland
Have been using TurboTax for nigh onto 10 years. Would not even think about doing taxes without it. This year the process is even easier than last year and last year was easier than the year before, etc.
What's great about it: Makes filing ALMOST fun.
What's not so great: Can't think of a thing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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