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Customer Reviews Collected from brother-usa.com |
Brother - MFC-J6920DW Wireless All-In-One Printer - Gray
Average Customer Rating:
3.7
Rating breakdown 376 reviews
5 Stars
150
4 Stars
98
3 Stars
51
2 Stars
35
1 Star
42
69%of customers recommend this product.
(
252 out of
365)
Customer Reviews for Brother - MFC-J6920DW Wireless All-In-One Printer - Gray
Customer Rating
3
You get what you pay for.
on September 22, 2015
Posted by: JWarye
from Calif
I expected more and I bought it for the brand name and price and feel that I should have received more. I also have a Brother laser B&W
that I love.
that I love.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
excellant choice
on September 23, 2015
Posted by: brothersbest
from texas gods country
Fantastic unit quiet and just what the proffessor ordered.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
on September 23, 2015
Posted by: tough
Excellent machine. Easy tso use. good ergonomics.
Very versatile.
Very versatile.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Usually reliable
on September 25, 2015
Posted by: Wildo
from Miami, FL
When working properly, the MFC-J6920DW is really wonderful. When working, it provides a great range of outputs from a wonderfully condensed package.
That said however, we've had 2 defective machines that needed to be replaced within the first year. Additionally, we repeatedly have delays where we need to turn-off and unwire the machine when trying to simply send a scan to our computer.
Hopefully, the issue can be resolved in future software upgrades.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Heavy weight is really a light weight!
on October 18, 2015
Posted by: c2cCoach
from Dallas TX
I loved this printer, initially! The idea I could print 11" x 17" posters was exciting. However, the retailer I purchased it from doesn't stock that size paper, unless you want a case! So I settled for the great quality prints. Then I learned the ink runs out fairly quick and most importantly the output tray is ridiculously small for any printer with two paper trays! I apparently am a high print user and need something more mass print friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
never again
on November 20, 2015
Posted by: brothernomore100
from ohio
Broke down after just a few months. can not get paper to feed. Went through all the trouble shooter ideas still nothing
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Slow
on December 4, 2015
Posted by: Toolman2
from NC
THis product is not working as I would have hoped. It is slow in spool time and has lost connectivity repeatly and requires reconnect to wireless network.
The graphics are also less than desired. I print blueprints and the detail on a scan is not adequate.
Color is reasonable for my purpose, but, would not recommend for detailed print jobs.
The graphics are also less than desired. I print blueprints and the detail on a scan is not adequate.
Color is reasonable for my purpose, but, would not recommend for detailed print jobs.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mixed results
on December 12, 2015
Posted by: ACDWill
from Colorado
Good print quality and great features with 11x17 tray and duplex capabilities. I also like the ink saving options.
What I don't like:
1. The interface is cumbersome requiring multiple steps to print from the computer or copy direct on the machine. Perhaps there are some ways to re-organize or set defaults that I've overlooked.
2. Communication with the printer is very slow and I find I'm waiting on the computer to talk with the printer before settings can be selected and documents sent to print. It may only be 8-10 seconds but it is an annoyance I'm not used to.
1. The interface is cumbersome requiring multiple steps to print from the computer or copy direct on the machine. Perhaps there are some ways to re-organize or set defaults that I've overlooked.
2. Communication with the printer is very slow and I find I'm waiting on the computer to talk with the printer before settings can be selected and documents sent to print. It may only be 8-10 seconds but it is an annoyance I'm not used to.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com