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Customer Reviews Collected from Samsung US |
Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 52 reviews
5 Stars
25
4 Stars
15
3 Stars
0
2 Stars
5
1 Star
7
74%of customers recommend this product.
(
37 out of
50)
Customer Reviews for Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
2
I like the look.
on February 3, 2015
Posted by: Whyme8020
I wish I had went up to the next level it to too cheap. My handle broken I can't believe it. It's not even a year old .
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
2
Response from Samsung USBy Ms. Samsung, HQ, February 6, 2015
I'm sorry to hear the handle broke on your Microwave, Whyme8020. Please submit an online service request through the link below; the Customer Service Team can help determine whether this is something that can be addressed through warranty service and repair.
Click here: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Click here: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT buy!
on April 12, 2015
Posted by: SingleMami
from New Jersey, USA
Expertise:Expert
I bought my microwave less than 2 years ago. My kids spilled milk on it. No big deal, right? WRONG! It peeled inside the microwave. It is so ugly now! Never will buy again!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, September 1, 2022
Hi SingleMami,
We are glad to hear that you are using a Samsung microwave. We apologize for the inconvenience of the microwave having cosmetic damage. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic guide on how to avoid further peel in the future:
https://www.samsung.com/us/support/answer/ANS00062285/
To further assist you on this matter, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144869301) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are using a Samsung microwave. We apologize for the inconvenience of the microwave having cosmetic damage. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic guide on how to avoid further peel in the future:
https://www.samsung.com/us/support/answer/ANS00062285/
To further assist you on this matter, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144869301) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
very good
on April 28, 2015
Posted by: Luis0215
from Miami, FL, USA
Expertise:Intermediate
This product is excellent product very elegant a fast
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
full-size microwave over my stove
on September 12, 2015
Posted by: Lotus55
from Silver Spring, MD, USA
Has all the features that I wanted, including a turntable that turns automatically, with a light and fan, as well as many microwaving features.
Pros: many features
Cons: would have liked a more powerful exhaust fan
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US