Samsung US Customer Reviews Collected from Samsung US
Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
76
4 Stars
21
3 Stars
4
2 Stars
3
1 Star
0
92%of customers recommend this product. 
(
85 out of 92
)
Customer Reviews for Samsung - 28.0 Cu. Ft. French Door Refrigerator with LCD Touch Screen and Apps - Stainless-Steel
Customer Rating
3 out of 5
3
15 feet from wi fi or NO INTERNET to the display
on December 8, 2012
Posted by: b88appel
Expertise:Intermediate
We have our home office down the hall from the kitchen and the display looses connection as soon as we connect it up. I called Samsung only to find out it has to be 15 feet or less from your wi fi router of No internet. Our phones and Pads all work all over the house connecting to this Wi Fi. The display on the refrigerator is too weak to connect.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT!!
on September 13, 2011
Posted by: mikeretagraham
from Lowell, AR
Expertise:Intermediate
This is an amazing refrigerator! Love everything about it! Great addition to our kitchen.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Fridge!
on January 19, 2012
Posted by: Mercuryman
from Cleveland, OH
Expertise:Expert
We bought this Fridge because we wanted a 4 door. The slide out drawer is great for keeping beverages cold and handy as well being convertible to keep deli platters handy for the holidays. The divider in the drawer is useless because it does not lock into place, but no big deal. This fridge will quickly cool down after a large refill. The LCD screen is still pretty neat. We used the Pandora App during the holiday to play Christmas music while we entertained. The Wi-fi is tough to get set up at first.You must do the update as soon as possible because it fixes any connectivity issues. The Gmail calendar is great to use for keeping the family events up to date. The only drawback to this product is the ridiculously loud ice maker. We do not use much ice at all, but the dropping of the cubes after being made is way too loud. It will startle if you are watching a movie at night. This should definitely be address by Samsung. Overall, I will still highly recommend!
Pros: Bright display, Durable, functional
Cons: loud icemaker
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice, but missing something.
on July 2, 2012
Posted by: LSUTailg8er
from DFW
Expertise:Expert
We really like this. The setup overall is well planned and thought out. The touchscreen control panel is nice and we look forward to really enjoying the features, which are perfect for this household. However, it really needs one missing feature, which should be implemented in the next model: the ability to either send the Pandora sound out via a speaker jack on top of the refrigerator (with an electric jack for a playback device) or... add Bluetooth or DLNA playback to transmit to another device. Give it that feature in the next model!!!
Pros: Built-in speakers, Bright display, Realistic color, led interior lighting, kid's drawer
Cons: Too big, stainless difficult to keep clean
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great refrigerator, so far
on September 17, 2012
Posted by: landcruisers
from South Carolina
Expertise:Expert
We've only had this refrigerator a few days. I really like many of the features about it. I mean, if you buy an appliance priced like this, you are likely buying it for the bells and whistles, right?
The interior is roomy with plenty of adjustability of the shelves and compartments in both the refrigerator and freezer. Love the LED lighting! The FlexZone drawer is a drinks, deli meats, cheeses or other common snack items thus reducing the need to open the French doors. This appliance had lots of creative thought that went into the design.
The LCD touch display with applications is nice but could be better. If you are going to have streaming music from Pandora, why does it have to stop when you switch to another application. Should you have to stop listening to the music in order to view a recipe or post a tweet? The Grocery Manager app is kinda nifty with the drag and drop feature, but it would be even better if the items could be sent to a website where you could edit and print the list, or even better develop an app for common smartphone devices to access while you are in the grocery store. Wouldn't that be convenient? Right now, you have to transpose the grocery items manually.
How about the ability to stream Netflix or Hulu?
If the engineers can fix some of these software shortcomings fixed, this appliance will be perfect.
Pros: Built-in speakers, Bright display, gorgeous design, spacious interior, very bright led lighting
Cons: lcd software needs some fixes/improvements.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
LOTS of headaches
on December 25, 2011
Posted by: EazygoingEngineer
I LOVE the design and concept of this fridge... but I have had A LOAD of repairs made on it already (and it's still not working right).
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE IT!
on March 13, 2012
Posted by: SAVEYBEVEY
from BONNE TERRE MISSOURI
Expertise:Expert
I LOVE MY SAMSUNG FRIDGE!
IT WORKS GREAT! EVEN WHEN I HAVE A POWER FAILURE DUE TO THE WEATHER IT STILL CONNECTS RIGHT BACK! nO POWER FAILUR WITH THIS PRODUCT!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, stainles and very attractive, i love all of the apps!, i'm looking forward to more apps!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
nice features
on December 10, 2011
Posted by: JAY20
from FORT PARTY WORTH,TX
Expertise:Intermediate
LOUD ICE MAKER!! I'VE NEVER SEEN A FRIG LIKE THIS BEFORE. I'VE NEVER EVEN HEARD OF A FRIG LIKE THIS BEFORE!! WOW!!
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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