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Customer Reviews Collected from Char-Broil, LLC |
Char-Broil - Combo Charcoal/Gas Grill - Black
Average Customer Rating:
3.7
Rating breakdown 89 reviews
5 Stars
42
4 Stars
14
3 Stars
8
2 Stars
11
1 Star
14
65%of customers recommend this product.
(
55 out of
84)
Customer Reviews for Char-Broil - Combo Charcoal/Gas Grill - Black
Customer Rating
2
Wheels to small and not enforced
on May 31, 2022
Posted by: Deke42
from Kansas City, MO
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I bought to use for larger events. Unfortunately the wheels are poorly constructed. To small to support such a large grill. Within a couple of uses a wheel base has broken, the frame is coming lose up top, as it is not well constructed and no bracing to support movement. Highly disappointed.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, June 1, 2022
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to best investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Caster Rail
on June 26, 2023
Posted by: 247T
from Kansas
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I bought this grill one year ago and knew the day it was delivered the casters would not be able to support the grill and moving it in and out of the shed. Well i was right, last night the front caster broke brace broke. Other than that I like the grill
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Cheaply made
on August 4, 2023
Posted by: EddieG
from Syracuse, NY
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I bought this a while ago, and it came with the fireboxes assembled. The propane side was damaged in the box. They sent replacement parts, but no instructions. The parts took months to show up. Found further damage om dosassembly that is now out of warranty. So it's basically an overpriced paperweight.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Bad Quality
on March 18, 2024
Posted by: Osama
from UAE
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I bought it 4 months ago and all of its parts are rusty
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, March 18, 2024
We are sorry to hear of the frustrations you are experiencing, please contact us at 1-866-239-6777 for assistance.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Only 1 1/2 summers
on July 17, 2015
Posted by: NJ10
I loved this grill. It only lasted a year and a half. The bottom is all rusted out on both sides
Response from Char-Broil, LLCBy Dustin, SME, July 21, 2015
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best investigate and assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Don't Hold Up!
on January 12, 2016
Posted by: abear
Gender:Male
Length of ownership:6 months
The charcoal combo grill is a great idea, but the gas tents wear out in no time and the charcoal ash pan rust though really fast. I will not recommend buying the combo, if you want gas by gas or charcoal buy charcoal. It is not good together at all. My doors fell off and the rollers wore out fast and the whole bottom came apart. I have it on the patio with a Char-grill cover over it, so don't tell me I don't take care of it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, January 14, 2016
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? http://ow.ly/SktNu Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
The sky's the limit!
on August 20, 2018
Posted by: MTKnife
Gender:Male
Length of ownership:6 months
I've had this grill a year and a half. I love the charcoal side for cooking meats. The gas side is perfect for vegetables, baking and keeping food warm. The side burner is a must.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
GREAT COMBO GRILL!
on May 7, 2015
Posted by: jagV8
I bought this one to replace the one I bought in 2000, it was still going, I had replaced the burners and the grate, but it still looked good, the Red porcelain cover was still sharp and stood out. UNFORTUNATELY, 2 wind storms did it in, the first one flipped it and dented the cover, a week later the next one flipped it again and busted the grates and damaged the burners, I set it out at the curb when I got this new one and a neighbor snagged the old one within an hour and rebuilt it, said it was beautiful. So as the old one lasted so long I said to my self, gotta get another Char Broil. Love the combination gas and charcoal, have used both for different cook outs, very happy with the way it cooks, and the way it operated, especially nice is the crank to raise and lower the grate for the charcoal side. The 3 burners on the gas side makes this grill very versatile, the rack over the grill is perfect for doing baked potatoes and the side burner is great for cooking side dishes. In a word.... GREAT!
Response from Char-Broil, LLCBy SME, March 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC