Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 266 reviews
5 Stars
160
4 Stars
79
3 Stars
16
2 Stars
7
1 Star
4
92%of customers recommend this product. 
(
240 out of 260
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Great phone
on August 13, 2014
Posted by: twinels
from PA
Expertise:Intermediate
I love galaxy products! Fast fun and functional! Durable and great customer service
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on October 9, 2013
Posted by: SixShotVixXen
from Pikeville
Expertise:Expert
I have been waiting on my carrier to get this phone. The day I went in to upgrade my old iDevice, I noticed this gem there. I'm so happy with my purchase. I've been wanting a phone like this for a long time. Thanks so much for making it affordable, and not making a run of the mill device. I'm in AW.. :D
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the size, fits in my hand easy
on February 15, 2014
Posted by: lmrock
from Rising Sun, Maryland
Expertise:Intermediate
It's very slippery, easy to drop. Wouldn't use it until you get a cover for it. Can't get from stores yet, so you have to order one. I dropped mine in water and I only had it a short time. When I got it I had to reformat 3 times, until I got all the bugs out. I know this sounds bad, but it is a nice phone overall.
Pros: Lightweight
Cons: too slippery
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
horrible performance
on April 11, 2014
Posted by: Blasphemer
from Barkhamsted, CT, USA
Expertise:Intermediate
I bought the mini because of its size and because of my experience with the full size S III. I could not use the 32 GB micro sd in the mini that I was using in the full size S III because it would randomly say that it could not recognize the card. It worked OK with a 4 GB card. I have not tried anything between 4 and 32. The 32 GB still works fine in the full size S III. The performance of the mini is much slower than the full size. The mini will randomly lock up on me. I really dislike this phone. I wish I would have kept my other smart phone because now I'm stuck with this for 2 years. I do recommend the full size S III if you don't mind carrying something around that is that big. I can say that the battery is decent.
Pros: Durable
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not a user friendly phone
on April 16, 2014
Posted by: Draybs
from Kalamazoo, MI 49009, USA
Expertise:Intermediate
This phone did not come with a manual in the box except how to do quick set up and the online instructions for features has a lot to be desired. Also the phone does not keep the personalized ring tones that you set for each contact if you turn the phone off then back on, you have to reset them all again, finally gave up on trying. Also, trying to remove apps from the phone is almost impossible. Am just overall disappointed in the quality of the phone not to mention that a phone cover costs more than the phone did and I wasn't able to get one in the stores I had to order one online and it's cheaply made also so doubt it will protect the phone very well. I will not purchase another Samsung product again.
Pros: Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
piece of junk
on May 17, 2014
Posted by: footballover
from tx
Expertise:Expert
I have a s3 mini and I like it but no one can understand me on the phone abd I dont receive messages and bad signal
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Communication Device
on June 17, 2014
Posted by: Versivus
from The Matrix
Expertise:Intermediate
I recently had the chance to get myself a new Samsung Galaxy S4 last week. When I received the device, I was amazed how sleek it looked and how light it was. Upon further inspection, I realized that this was not just a phone in my hand, but a communication device that can do so much more than it's predecessors. I was able to navigate through the device like a kid in a candy shop looking for his favorite sweet only to find other surprises that could possibly take that title next. I am filled with excitement every time I operate this device to a point that I must treat it like an addiction. Samsung has outdone themselves on this device and need to stop calling it a phone as this is so much more than that.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S4 on Straight Talk
on August 19, 2014
Posted by: cytrucker
Expertise:Intermediate
I really love this phone. It truly is one of Samsung's best. I haven't been able to get the AirView or Air Gesture features to work yet, but that isn't a deal breaker on this phone. I purchased this phone because it is super powerful and has a great camera. I am a truck driver and I NEED a phone of this high of quality for the Transflo Mobile App. This phone does everything I want it to do and more. If Straight Talk gets the Galaxy S5, I will be upgrading as soon as it comes.
Pros: everything, powerful, high quality camera, 1080p on a phone?! awesome.
Cons: pricey for what it is, airview and air gestures dont work as advertised
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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