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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.1 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average Customer Rating:
4.3
Rating breakdown 188 reviews
5 Stars
115
4 Stars
41
3 Stars
18
2 Stars
7
1 Star
7
83%of customers recommend this product.
(
154 out of
185)
Customer Reviews for GE - Profile Series 2.1 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
4
Great features
on May 3, 2020
Posted by: SWebb2420
from Waldorf
Love it the product. Easy to clean. Safety shut off features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great until it breaks
on November 28, 2021
Posted by: Mikeymotox21
from Lake Elsinore CA
This microwave was great while it lasted. After 6 years, the door latch broke and the control panel on the right is separating from the unit. Like the old saying goes “They don’t make em like they used to”. My parents over range microwave is atill going strong like 25 years later.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Lighting dreadful; fan possessed
on February 20, 2022
Posted by: Lima16
from Madison, VA
Functions well, HOWEVER, the control panel light is dreadful, making the unit all but useless. We have had the unit for over 7 years and the cooking is as good today as it was in 2015 and the control panel is as bad as it was 7 years ago. The unit could have done more than heat/reheat if only we could see the control panel without a 40million candle power light. Also, the vent fan is possessed and the only way to turn it off is pull the plug.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 21, 2022
Hi,
Thank you for sharing your review with us. We do want to apologize for the display being hard to view and the vent fan not behaving correctly. We would recommend scheduling a service appointment to handle any repairs needed.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. All the best. Mike@GEA
Thank you for sharing your review with us. We do want to apologize for the display being hard to view and the vent fan not behaving correctly. We would recommend scheduling a service appointment to handle any repairs needed.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Screen gone bad
on November 2, 2023
Posted by: Fred8466535
Can no longer read the screen since it has dimmed so much over time.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 3, 2023
Hello,
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your microwave control panel had dimmed over time.
This is not the experience that we want from you, and we appreciate you bringing this to our attention. We're sorry that we let you down with this model.
We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your microwave control panel had dimmed over time.
This is not the experience that we want from you, and we appreciate you bringing this to our attention. We're sorry that we let you down with this model.
We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com