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Customer Reviews Collected from sony.com |
Sony - Earphone - White
Average Customer Rating:
3.1
Rating breakdown 53 reviews
5 Stars
25
4 Stars
0
3 Stars
2
2 Stars
7
1 Star
19
46%of customers recommend this product.
(
22 out of
48)
Customer Reviews for Sony - Earphone - White
Customer Rating
2
No bass, poor high-end. Comfortable Design.
on July 8, 2018
Posted by: Anonymous
Gender:Male
These headphones just straight up sound bad. There's no other way to say it. They can get very loud which is a plus, but trying to listen to music on these is a very poor experience, bass is non-existant. This isn't a problem with being worn out either, I just bought these 30 minutes ago. If I wasn't buying them to replace a pair that had broken I would return them. They are EQ'd to heavily favor mid-range frequencies, meaning that stand-alone vocals are the best fit for these headphones. If you only listen to audiobooks and podcasts these aren't too bad, especially with how loud they can get. But music on these should be avoided wherever possible.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Don't Buy
on April 10, 2018
Posted by: adydxb
Gender:Male
There are better earphone in same price range. Disappointed
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 10, 2018
Hi adydxb, we're sorry to hear that. On this site, we are able to provide assistance for customers in North America, Latin America, and the Asia Pacific. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards, _Bob
Regards, _Bob
Written by a customer while visiting sony.com
Customer Rating
2
Abysmal
on September 26, 2020
Posted by: Munkelasse
Gender:Male
Bought these to replace the earbuds that came with my ten year old Sony dictaphone (ICD-UX200). Turns out I should have taken better care of the old ones because these new ones are utter garbage in comparison. The sound is thin, the volume is low, and they're so light and tiny that it's hard to keep them from falling out of the ears. So, to other prospective buyers, please believe me when I tell you that you may as well buy the cheapest pair of earbuds you can find at your local dollar store - with a little luck they may even be better than these. And to Sony: Does this embarassing deterioration in quality only apply to your headphones or have your other products gone the same way? If so, I will obviously have to look at Olympus or Zoom or pretty much anything but Sony when the time comes to replace the old dictaphone.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Decent look and build quality, unacceptable sound
on February 22, 2018
Posted by: Macminer
Gender:Male
I didn't expect top sound from these, but the complete lack of bass (contrary to the 18Hz mentioned in the specs) really disappointed me. I have some recent and older headphones to compare, including and old Sony MDR-W08 (must be 15 years old) - even that old model sounds more natural than the new one. The only saving grace is that they sit relatively well in my ear, so might be OK for listening to some broadcasts or for Skype, but certainly not for any music related purpose.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 23, 2018
Hi Macminer, thank you for sharing your feedback about the unit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Customer Rating
1
Worst
on December 27, 2017
Posted by: ichristianfavis
Gender:Male
Probably the worst headphones i ever put in my ears.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Save your moneu
on January 4, 2018
Posted by: adadada
Gender:Female
These might be the worst earbuds I've ever used. They sit like rocks in your ears and hurt after just a minute of using them. The earbuds the airline gave me were significantly better than these. Really disappointed with this hopeful airport purchase and I hope you also don't fall for the same trick.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 7, 2018
Hello adadada, we apologize for the inconvenience. You may check the link below if the issue persists:
https://us.en.kb.sony.com/app/answers/detail/a_id/34285
Thanks, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/34285
Thanks, _Bob
Written by a customer while visiting sony.com
Customer Rating
5
Love these
on July 14, 2018
Posted by: en creshio
I've used a pair of these for years, they final bit the dust after I dropped them... a few hundred times. I find myself always coming back to these. For me the simpler design is better, I don't care for the newer ones that kind of go deeper into the ear. I get what they're trying to achieve, better noise control, by doing so, but I don't enjoy the feel at all. These fit my ears perfectly and the sound is clear. They also stand up to wear and tear, as my last pair lasted 5+ years. Hope Sony will continue to offer these.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Want the previous model headphones
on March 29, 2019
Posted by: Hashling
Gender:Female
I bought this three months ago. I'm so disappointed, I always buy "clear sound" from Sony cause I don't know why, every headphones in shop are "pure bass" or "extra bass", I just want a nice neutral sound. I was so surprised, my previous model "clear sound" from Sony, the right earpiece gave way so I bought an other one (new model) and the sound is still a better quality on the previous one. This new one crackles. I thought it was me who heard badly but no, after comparison the sound is much less clear than my old Sony with only 1 optimal earpiece, the sizzle gives headache.
I'm really sad cause I tried to buy again an other one thinking I had a defective one but it's still the same problem. I bought (AGAIN) JVC "stereo" sound... I want to cry, the sound is muffled and I hear the bass more than anything. I wonder why is it so difficult to find a neutral sound ?
I'm really sad cause I tried to buy again an other one thinking I had a defective one but it's still the same problem. I bought (AGAIN) JVC "stereo" sound... I want to cry, the sound is muffled and I hear the bass more than anything. I wonder why is it so difficult to find a neutral sound ?
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, April 2, 2019
Hello Hashling,
We regret to hear about what happened. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Zac
Sony Social Support
We regret to hear about what happened. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Regards,
Zac
Sony Social Support
Written by a customer while visiting sony.com