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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product.
(
1,440 out of
2,016)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
4
Great features
on February 23, 2017
Posted by: DJC2017
from AZ, United States
We had the old one for9 years
Hope to have this one longer
Hope to have this one longer
I would recommend this to a friend!
Features
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just Ok- not very powerful
on February 23, 2017
Posted by: Saemily
Just Ok- not very powerful. It came with the home we purchased, but I feel the power could be better. It holds a ton and does the job.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
3
Response from geappliances.comBy BRENDAatGEA, GE Appliances, March 1, 2017
Hello Saemily,
Thanks for writing a review on your microwave.
While hearing the negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative, that will help us improve our products.
I have shared your comments with our Cooking Quality Engineers.
We appreciate your feedback.
Thanks for writing a review on your microwave.
While hearing the negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative, that will help us improve our products.
I have shared your comments with our Cooking Quality Engineers.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave
on February 25, 2017
Posted by: Aiello
from Westbury, NY, United States
This is a replacement prior microwave also GE only lasted 2 years
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Happy
on February 27, 2017
Posted by: fishing4kids
from St Francis, KY, United States
One month out of warranty the thing quits heating up food.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, February 28, 2017
Hello,
Thank you for taking the time to write a review on your microwave. We regret your experience and we would like to look further into this issue for you.
Please forward this email to eResponse@ge.com. Also include the following:
~Contact Name
~Home Address
~Phone Number
~Serial Number
~Date of Installation
We look forward to hearing from you and we appreciate your feedback.
Not Happy 172424929
PEB7226EHES
Age 45-54
Why I chose this product Word of Mouth Recommendation
I have used this product for 1 to 2 years
Sweepstakes No
Did you read product reviews online before first purchasing this product? Yes
One month out of warranty the thing quits heating up food.
Client Responses
Thank you for taking the time to write a review on your microwave. We regret your experience and we would like to look further into this issue for you.
Please forward this email to eResponse@ge.com. Also include the following:
~Contact Name
~Home Address
~Phone Number
~Serial Number
~Date of Installation
We look forward to hearing from you and we appreciate your feedback.
Not Happy 172424929
PEB7226EHES
Age 45-54
Why I chose this product Word of Mouth Recommendation
I have used this product for 1 to 2 years
Sweepstakes No
Did you read product reviews online before first purchasing this product? Yes
One month out of warranty the thing quits heating up food.
Client Responses
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Looking and Efficient
on February 27, 2017
Posted by: Janettt
from Texas
The unit is attractive and works efficiently but is loud and that could be a problem for anyone with an "Open Concept" living arrangement.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
So so but at least it works
on February 27, 2017
Posted by: mediocre
from Houston, TX, United States
Buttons are in very strange places. The most common ones should be easy to find. The cook time one is 3rd one down???? The start button is in middle with sound button in corner?
Button to open door feels like it will break easily.
Button to open door feels like it will break easily.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy BRENDAatGEA, GE Appliances, March 2, 2017
Hello,
Thank you for taking the time to write a review on your new microwave. We regret your experience. This is not the evaluation we would expect to hear.
We do strive to learn from our customers experiences, whether positive or negative. This will help us improve our products.
I have forwarded your comments to our Cooking Product Quality Engineers. We appreciate your feedback.
Thank you for taking the time to write a review on your new microwave. We regret your experience. This is not the evaluation we would expect to hear.
We do strive to learn from our customers experiences, whether positive or negative. This will help us improve our products.
I have forwarded your comments to our Cooking Product Quality Engineers. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to Use
on March 2, 2017
Posted by: Banker73
from Arnold, MO, United States
I brought this to replace another one I had in my kitchen. The previous one was ruined when I had some electrical issues in the neighborhood. I wanted to get the same as I had before because I liked it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Features are good. But low power
on March 2, 2017
Posted by: Anu K
from Los Angeles, CA, United States
Taking too much time to cook or heat food. Appearance is good
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
2
Written by a customer while visiting geappliances.com