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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,098 reviews
5 Stars
1,025
4 Stars
413
3 Stars
199
2 Stars
131
1 Star
330
72%of customers recommend this product.
(
1,438 out of
1,996)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
2
Stopped working at 2 years
on July 12, 2020
Posted by: Linhster
from Tracy
Microwave was good for 2 years then 1 day it made a buzzing noise and stopped heating up food. Probably cost more to fix it then buy a new one. Warranty is only for 1 year.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
PEB7226SF1SS - Too Many problems
on December 19, 2022
Posted by: GEHOMEAPPS
from dallas , tx
This microwave repairs have costed me more than the unit itself, and finally it failed, with no option to fix it, which includes the trim. This is absolutely ridiculous. Since this is the second time replacing this unit since i purchased this home
MODEL : PEB7226SF1SS
SERIAL : ZD207196N
MODEL : PEB7226SF1SS
SERIAL : ZD207196N
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 20, 2022
Hi there - thanks for taking the time to share your thoughts on your microwave. It’s great to learn that you’ve enjoyed the features and appearance of your model, but we’re sorry to hear of your dissatisfaction with the lifespan of your unit.
We understand how disappointing it can be when you don’t get the lifespan you expect out of a product and know that we will forward your feedback to our engineering team. They are always looking for ways to improve our products and your honest feedback will help in that effort. We appreciate you being a part of the GE Family and feel free to reach out anytime if you have any other questions or concerns. Take care. Lauren@GEA
We understand how disappointing it can be when you don’t get the lifespan you expect out of a product and know that we will forward your feedback to our engineering team. They are always looking for ways to improve our products and your honest feedback will help in that effort. We appreciate you being a part of the GE Family and feel free to reach out anytime if you have any other questions or concerns. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Caught on fire
on April 18, 2023
Posted by: Cdotson
from Cdotrun
Started sparking and caught on fore this morning. Not too impressive since I've never seen ot happen. Luckily we caught it and I could just blow it out. Kitchen remodeled about 2 years ago guessing it's about that old.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 19, 2023
Hello! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your microwave has caught on fire. We know how scary this must have been. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dangerous & Hassle!
on August 25, 2023
Posted by: FullHouse29464
from Charleston, SC
Caught fire! The microwave exploded and caught fire- so glad we were home to make sure it was extinguished. I need a replacement and there is no finish to match the built in- what a hazard & hassle now that we can’t find a similar product! Disappointed bc I don’t know if I trust GE products moving forward.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 29, 2023
We appreciate you for taking the time to provide feedback. We are extremely sorry to hear that you have experienced issues with your microwave catching on fire This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Built In Microwave
on December 11, 2013
Posted by: rayhpgh
from Pittsburgh, PA, United States
Overall, microwave is great. But the built-in frame kit is not as nice as the GE one I had to replace. The old kit had a much better stainless steel look than the new one, so that is disappointing. 2 more suggestions - 1) plug should be on a 90 degree
elbow, not straight in. My standard kitchen cabinet did not have enough space for me to plug it straight in and then install the microwave because of the existing location of my electric plug and 2) the GE logo should be made more prettier, more subtle, and /or positioned in a better place. My wide dislikes the look of the logo in our kitchen.
elbow, not straight in. My standard kitchen cabinet did not have enough space for me to plug it straight in and then install the microwave because of the existing location of my electric plug and 2) the GE logo should be made more prettier, more subtle, and /or positioned in a better place. My wide dislikes the look of the logo in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Size, effieciency and cookability factors are grea
on April 11, 2014
Posted by: REC2
from Charleston, SC
I bought and I am happy that I did. The unit is installed below the counter top and one very poor design flaw is the cover plate that goes over/around the unit. It looks bulky and not very sleek at all. It needs to be vastly improved.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY...oh wait, model not available anymore.
on March 12, 2018
Posted by: Car730
from Lake Geneva, WI, USA
Bought this microwave February 2017 to match our other GE profile appliances in slate. We moved into our home March 2017. Microwave stopped working this February but was a week past our purchase date and of course not covered under warranty anymore. Now I see this model has been discontinued. Wonder why, reviews are horrible. My contractor had to cut behind wall to get it to fit. Now what do I do??? This was obviously discontinued for a reason?!?!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy and beyond frustrated with this microwave
on July 7, 2020
Posted by: lpres06
Microwave was purchased in 2016. In 2018, microwave stopped work and required repair for a sensor issue. Repairman said this is a known issue with this model. Now 2020, the microwave stopped working again and requires yet another repair. This is for a microwave to not last for more than 4 years.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com