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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Average Customer Rating:
3.8
Rating breakdown 2,124 reviews
5 Stars
1,025
4 Stars
414
3 Stars
200
2 Stars
139
1 Star
346
71%of customers recommend this product.
(
1,440 out of
2,016)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Black on Black
Customer Rating
1
Good features by it died a premature smoking deat
on May 5, 2017
Posted by: Levittown Lady
from Levittown PA
We bought this microwave in late August 2015, but because of a delivery delay it was not installed until late October. In March 2017 it began making a rumbling sound and a day later it started sparking and smoking. We actually used the microwave for 18 months before it broke down, just long enough for the warranty to expired. Its predecessor lated for 18 years! When we bought it the salesman assured us that the new one would not last for 18 years, but he implied that we might get 5 years. A year and a half for a semi built in appliance is unacceptable. Since the cost of a repair is about the price of a new microwave, we will give up on the built in look, use the dead body for dish storage, and buy another brand's lower priced countertop model, expecting it to be a throw away item, rather than a kitchen investment
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
installation look
on May 6, 2017
Posted by: Dock2
from New Orleans, LA, United States
This is my 3rd GE microwave and you have to buy a new trim kit for each model change. Microwave oven lasts 3-5 years and when they "die" you need a new trim kit which is 2/3 the price of the oven. This time I bought 2 ovens so when this one dies in a few years I will not have to buy another trim kit-have a spare oven
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy this microwave
on May 7, 2017
Posted by: grantlori72
from Chapin, S.C.
These appliances came with my new house. I have had problems since day one.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, May 8, 2017
Hello. Thank you for taking the time to write a review on your microwave. We're sorry to hear you are experiencing issues. Please take a look at our following link to review general trouble-shooting tips we hope will help:
http://www.geappliances.com/ge/service-and-support/faq-microwaves.htm
We appreciate your feedback.
http://www.geappliances.com/ge/service-and-support/faq-microwaves.htm
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit Working within 16 months
on May 7, 2017
Posted by: gcoop5508
from Reno, NV
This microwave was installed by the builder in a new house. We liked the features, looks, etc of the unit. But, it stopped working while heating food after only 16 months of use. After looking at other reviews, I find this a common problem and am not sure if want to buy a replacement GE microwave or buy a different brand. I'm very disappointed in the quality (16 months is pathetically short life span!) and only having a one year warranty.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Large can handle casarol dishes, large plates.
on May 9, 2017
Posted by: Mike 11
from Grand Rapids, MI, United States
Simple operation. nice touch pad. Like the slate color. fast defrost cycle too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
First one lasted 18 months
on May 9, 2017
Posted by: SoonerSoulMan
from Oklahoma City, OK, United States
This is a replacement for the first one that lasted 18 months in our new home. Since the cabinets were cut to fit the GE microwave we had no choice but to buy another one or I would have tried a different brand.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances , May 9, 2017
Hello. Thank you for taking the time to write your review on your microwave. We're sorry for your experience with your first model. This is not what we like to hear, but we're glad you brought it to our attention. Thank you for giving us another chance. We expect for you to enjoy many years of use with your new model
Written by a customer while visiting geappliances.com
Customer Rating
4
Great buy for great buck
on May 9, 2017
Posted by: Homiczekk
from Orlando, FL, United States
Great buy easy to use, great express futures, quiet timer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped heating 2 times
on May 9, 2017
Posted by: Not pleased GE
from Dallas, TX, United States
Bought with new house, stopped heating food after 11 months, warranty repaired it. worked good for another 10 months, now same problem, won't heat food. Wish I would have never bought it. Now I'm stuck trying to decide if we should chance another one, as we purchased the very expensive trim kit that only goes with GE microwaves. VERY UNHAPPY!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com